Abstract
Following an earlier historical review of the Journal of Brand Management, this 25-year commemorative commentary by the editors outlines a number of themes published during recent years. It also provides a discussion on corporate brand management during the same period.
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Introduction
The Journal of Brand Management (JBM) was launched during 1993 and by the end of 2018 spans 25 Volumes containing 169 issues. As highlighted in a previous historical review of the Journal (Powell 2014), the vision, mission and ethos of the journal have always sought to provide a balanced and inclusive publishing platform for a broad spectrum of perspectives in the field. The breadth and depth of research remains evident today as indicated by some of the themes presented during the past few years (see Table 1), alongside Special Issue themes (see Table 2). In addition, Table 3 highlights the top manuscripts published during 2015–2016 based on citations in 2017.
At this 25-year milestone, and for brevity, the editors take the opportunity to select and focus on one areas development which has continued to grow during recent years, namely corporate brand management.
Corporate brand management—past 5 years and future perspectives
In recent years, corporate brand management has remained a “primus inter pares” within research in brand management, due to the specific role of the corporate brand and its contribution for the leadership of a company. In an earlier Special Issue on “Corporate Brand Management—A leadership perspective” published in the JBM during 2013, Balmer (2013) proposed nine schools of thought, which had emerged in the development of strategic thinking in brand management up to that point. We use these schools of thought to underpin our discussion of subsequent developments since then. Finally, we add one additional school which has not been included in the previous nine schools and which we feel warrants adding, acknowledging some other recent developments namely: the co-creative school (see also Schmidt and Redler 2018).
The philosophical school relates to the importance of the corporate brand as an organisational-wide mindset. This perspective has been adopted by demanding a “purpose” orientation rather than “positioning” when thinking about brand management within an organisation (Jones 2012). By placing the role of the CEO in the context of corporate brand management, and connecting the concepts contribution to the leadership of a corporation, Stuart (2013) gives the philosophical school an anchor in the organisation. This perspective leads to the demand for “bridging brand understanding and management” for further research and management practice (Brexendorf et al. 2015).
The behavioural school relates to the influence on customer behaviour, i.e. purchasing behaviour or customer loyalty, and employee behaviour showing to be on-brand. This school connects the brand management discussion with the wide field of brand experience. In an outlook on brand experience, Schmitt et al. (2015) emphasise the proliferation of media and the changing role of the brand in consumption experiences. Still, the role of the brand in social media and digital platforms remains a relatively underdeveloped area of enquiry in brand management research, but one of rapidly growing interest and focus, as noted in Table 1.
The hybrid school relates to a brand-focussed organisational-wide philosophy and organisational behaviours. This school has been relatively neglected within discussions in this journal in recent years.
The cultural school relates to corporate culture or an organisational-wide culture. Historically there has been a relatively strong tradition of focusing on organisational culture along with its own research agenda. Recently there have also been research achievements in bridging this tradition with research on brand management. For example, in this journal a substantial effort has been made via research on corporate heritage and corporate heritage brands which relates to a strong instrumental view on heritage and corporate culture (Balmer and Burghausen 2015). Additionally, the increased traction of internal brand management and the role of the employee has been emphasised by several researches and documented as one of the strong research fields within brand management, as evidenced by the recent Special Issue listed in Table 2 (Piehler et al. 2018).
The performance school is associated with the improvement of corporate performance linked to the brand. There is a long history of discussion on brand equity in this journal which continues as noted in Table 1. However, when it comes to brand value a definite financial value appears limited to a corporate transaction process (Sinclair and Keller 2017).
The strategic school of brand management considers the corporate brand as a starting point of corporate strategy. This is a very self-confident view of brand management. Nevertheless, brand portfolio management and the development of brand architecture strategies are profound fundamentals of a corporate strategy, including for strategic corporate actions like mergers and acquisition, where brand management is not the only but remains one key element (Keller 2015).
The marketing school relates brand management to the marketing function of the corporation. This view has its origin in considering brand management as a part of product brand management. Within product brand management, our discipline has its roots related to the role of the brand in packaging. This field of brand management remains highly relevant both for brand management research and practice and continues to need rigorous research and comprehensive practical implementation (Bresciani and del Ponte 2017).
The omni-brands school relates to a philosophy and culture that focuses on an organisation’s brand in their entirety. The omni-brands school reflects on a specific role of the brand for its business and the corporation, its structure and processes and defining its customer relationship. In this context “luxury brand management” might be highlighted as a specific example. In almost no other industry the brand management is the warranty for success and performance by creating a specific customer–brand and customer–corporation relationship. Luxury brand management is a concept, an industry and a very specific strategy at the same time (Kapferer 2015). The luxury industry might be an example for an industry where brand management really matters. In this regard, luxury brand management has ranked highly among important topics in this journal, in terms of interest by readers and by authors.
The corpore brands school focusses on the stakeholder orientation of the brand. It includes all perspectives of all schools above and builds on their achievements in research and management practice. The corporate brand management school especially builds on the contribution of the corporate brand to the leadership of the company (Balmer et al. 2013). This field still needs further development in research and implementation, and we very much encourage researchers, practitioners and managers to continue to do so, especially where they have access to top management discussion and insights.
Last, but not least, we add the co-creative school as an important avenue for future research in brand management. Connected to innovation processes and the blurring of boundaries between corporations and their stakeholders, we think the co-creative school has it own qualification. Future developments of brand management either in research or in management practice may well be driven by co-creation. This research stream could add to previous results of the other schools discussed above while not substituting them. It could be named the co-creation continuum (Ind et al. 2017). The co-creative school gives guidance to collaborative processes with customers, users or other stakeholders for an evolutionary development of the brand. However, the co-creation perspective is not without its risks, challenges or potential pitfalls for corporate brand management. It may be difficult to orchestrate, at least for some organisations, as indicated by Schmeltz and Kjeldsen (2018) via their case study of a well-known public organisation. This also brings into light once again the potential contribution of internal brand management. Hence, while in our view the co-creative school is a worthy avenue for future corporate brand management research and holds great promise, research will need to approach the topic rigorously and from a number of perspectives and contexts, to ensure adequate clarity is achieved in the area. The co-creation perspective may also provide hints to potential gaps perhaps in some of the other schools that might be worthy of investigation in the future.
Conclusion
We would like to round off this celebratory commentary by reaffirming our commitment as editors to continuing to ensure “the JBM remains an accessible vehicle for leading edge thinking and learning: a journal that continues to challenge the boundaries of our knowledge in brand strategy and management … publishing profound, thoughtful, rigorous, well-written, high-quality, high impact and at times provocative papers to generate discussion, debate, fresh perspective and insight” (Brexendorf et al. 2012, pp. 255–256).
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Acknowledgements
The JBM Editors (Joachim Kernstock and Shaun M. Powell) wish to extend our thanks to the publishing teams at Palgrave Macmillan and Springer Nature for their ongoing support of the Journal. We also wish to acknowledge the following for their guidance and support: John M.T. Balmer—Consulting Editors Chairman (Brunel University, London, UK), Stephen A. Greyser—Deputy Consulting Editors Chairman (Harvard Business School, Boston, USA), Kevin Lane Keller (Tuck School of Business, Dartmouth College, USA), Susan Fornier (Boston University, USA) and Klaus-Peter Weidmann (Leibniz University Hannover, Germany). We thank previous emeritus editors Tim Oliver Brexendorf, TC Melewar and Temi Abimbola, plus present and past editorial board members, Special Issue editors and book reviewers. We also wish to pass on our deep gratitude to the many JBM authors who have contributed and shared their analysis and latest thinking with the brand management and marketing communities, as well as the many blind peer reviewers who have selflessly volunteered their expertise and time over the past 25 years.
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Kernstock, J., Powell, S.M. Twenty-five years of the Journal of Brand Management. J Brand Manag 25, 489–493 (2018). https://doi.org/10.1057/s41262-018-0138-9
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DOI: https://doi.org/10.1057/s41262-018-0138-9