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Optimizing vacation exchange

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Journal of Revenue and Pricing Management Aims and scope


Vacation exchange provides flexibility and variety to timeshare owners by allowing them to trade the vacation week that they own for a different week. Resort Condominiums International (RCI) pioneered vacation exchange over 35 years ago and has been at the forefront of the vacation exchange industry ever since. In November 2010, RCI launched transformational product enhancements, which give RCI members added flexibility to exchange. These product enhancements are designed to increase member satisfaction with a secondary goal of better inventory utilization. Revenue management principles are at the core of the mechanism that helps achieve these objectives. This article discusses two optimization models implemented at RCI.

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We are honored to be selected as the 2011 1st-prize winner of The INFORMS Revenue Management and Pricing Section Practice Award. Special thanks go to Dr Robert Shumsky, Chair of the judging committee, for his patience and guidance through the process. We also thank Jeremy TerBush, Vice President and Head of Analytics at WER for his encouragement and support.

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Correspondence to Dasong Cao.

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Melkote, S., Cao, D., Modgil, P. et al. Optimizing vacation exchange. J Revenue Pricing Manag 11, 625–631 (2012).

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