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Charismatic leadership and user acceptance of information technology

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European Journal of Information Systems

Abstract

Although there is widespread agreement that leadership has important effects on information technology (IT) acceptance and use, relatively little empirical research to date has explored this phenomenon in detail. This paper integrates the unified theory of acceptance and use of technology (UTAUT) with charismatic leadership theory, and examines the role of project champions influencing user adoption. PLS analysis of survey data collected from 209 employees in seven organizations that had engaged in a large-scale IT implementation revealed that project champion charisma was positively associated with increased performance expectancy, effort expectancy, social influence and facilitating condition perceptions of users. Theoretical and managerial implications are discussed, and suggestions for future research in this area are provided.

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Authors and Affiliations

  1. Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada

    Derrick J Neufeld & Chris Higgins

  2. School of Information Technology Management, Faculty of Business, Ryerson University, Toronto, Ontario, Canada

    Linying Dong

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  1. Derrick J Neufeld
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  2. Linying Dong
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Correspondence to Derrick J Neufeld.

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Neufeld, D., Dong, L. & Higgins, C. Charismatic leadership and user acceptance of information technology. Eur J Inf Syst 16, 494–510 (2007). https://doi.org/10.1057/palgrave.ejis.3000682

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