Abstract
In this paper we argue that electronic data interchange (EDI) should not be viewed simply as a technological infrastructure, but as a technology which may enable an organization taking a strategic view to derive comparative advantage from utilizing it as part of a process of business re-engineering – in other words, as a sociotechnical entity. We suggest that strategic information systems planning (SISP) is a suitable superstructure within which EDI implementation may be considered from an appropriate strategic, as opposed to tactical, perspective. Finally we describe the theory and current practice of SISP and present guidelines for its application in relation to EDI.
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Galliers, R., Swatman, P. & Swatman, P. Strategic information systems planning: deriving comparative advantage from EDI. J Inf Technol 10, 149–157 (1995). https://doi.org/10.1057/jit.1995.19
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DOI: https://doi.org/10.1057/jit.1995.19