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Government efficiency and international technology adoption: The spread of electronic ticketing among airlines

Journal of International Business Studies volume 43, pages 631–654 (2012)Cite this article

Abstract

Extending research on the institution-based view of international business strategy, this paper posits that the international adoption of technology among firms is distinct from its intra-national counterpart because this process is influenced by the efficiency of the government institutions where each firm is located. Low government efficiency delays investment in unknown technologies by increasing contracting hazards, environmental uncertainty and the difficulty of allocating potential returns; thus requiring greater experience on the part of firms when undertaking investment decisions. Furthermore, government inefficiency accentuates the relative significance of firm-specific drivers of technology adoption, but reverses the positive effect of industry competition in promoting technology adoption. I empirically investigate this phenomenon through hazard models analyzing the factors that affect the timing of the adoption of electronic ticketing by close to 180 airlines operating in 110 different countries. The results imply that government inefficiency in certain countries not only leads to slower technology penetration rates compared with their counterparts, but also exacerbates the technology gaps within countries by providing unwarranted advantages to firms that are already well entrenched.

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Acknowledgements

For their help and comments on earlier drafts of this paper, I would like to thank Area Editor Paul Almeida and three anonymous reviewers; Núria Mas, Joan Enric Ricart, Miguel Cantillo, Miguel Canela, William Pershke, Gabriel Oueidat, Joseph Cheng, Preet Aulakh, John Nye, Eduardo Araral, Philip Keefer, Cheryl Long, Henry Mohrman, Andrew Delios, Narayan Bulusu, Javier Gómez Biscarri, Candice Alabanza-Iyog, Teodoro Padilla, Douglas Chun, George White III, and Bobby Diaz de Rivera; and reviewers and participants in the SMS Conference in Washington, USA, in the ISNIE Conference in Stirling, Scotland, in the ASIASIA Workshop of the National University of Singapore, in the JIBS Paper Development Workshop and AIB Conference in Rio de Janeiro, Brazil, and in the Ronald Coase Institute Workshop, Xiamen, China.

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  1. John Gokongwei School of Management, Ateneo de Manila University, Quezon City, Philippines

    Roberto Martin N Galang

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Accepted by Paul Almeida, Area Editor, 15 June 2012. This paper has been with the author for three revisions.

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Galang, R. Government efficiency and international technology adoption: The spread of electronic ticketing among airlines. J Int Bus Stud 43, 631–654 (2012). https://doi.org/10.1057/jibs.2012.20

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Keywords

  • international technology diffusion
  • government efficiency
  • political institutions
  • airlines