Journal of Financial Services Marketing

, Volume 24, Issue 3–4, pp 69–80 | Cite as

Sales forecasting in financial distribution: a comparison of quantitative forecasting methods

  • Jiří ŠindelářEmail author
Original Article


This paper deals with the issue of forecastability of sales activities of independent financial advisers (agents). Employing the most common quantitative methods on a diverse sample of timelines from multiple advisory companies, we have found that under most settings, these methods offer sub-par performance with high relative errors and no statistical differences between them. When a more granular approach is applied (reflecting sales unit size), ARIMA and the simple moving average emerge as significantly less accurate. This outcome is true for all sales units regardless of their size, when relative error is concerned. Thus, our analysis confirms the difficult forecastability of financial sales, speaking against the utilisation of more sophisticated forecasting methods, which mostly fail when compared to their much simpler and less costly counterparts.


Financial sales Sales forecasting Quantitative forecasting Mean absolute percentage error (MAPE) Linear model with mixed effects 



This work was supported by the Czech Science Foundation under Grant No. 16-21506S: New sources of systemic risk on financial markets (2016–2018).


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Copyright information

© Springer Nature Limited 2019

Authors and Affiliations

  1. 1.University of Finance and Administration PraguePrague 10Czech Republic

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