Branded as a World Heritage city: The politics afterwards
- 103 Downloads
- 1 Citations
Abstract
The UNESCO World Heritage (WH) site recognition assures cultural value and quality by branding the place as highly worthy of conservation and visit. The WH brand offers many advantages, especially in tourism development and destination marketing. The process of getting recognition is lengthy, and well documented. This study, however, moves beyond place marketing and into the politics of interpretation and presentation of the WH brand after the site is recognized. The empirical cases are George Town and Melaka in Malaysia. This study critically examines relationships between two major stakeholder groups, namely, the Malaysian federal government and the local state-level governments. By doing so, the article shows how the conflicting demands of stakeholders, and also various contested visions, result in multiple interpretations of how these heritage cities should be developed. This article argues that contestation in interpreting and recognizing the WH brand is part of national political posturing. Such political posturing affects local communities and transmits particular ideological messages in internationally sanctioned heritage. This study contributes to the scant research on the politics between different stakeholder groups and interpretation of the WH brand.
Keywords
World Heritage stakeholders Malaysia Melaka George TownReferences
- 1001 Creations. (2011) Melaka Street Map. Melaka, Malaysia: 1001 Creations.Google Scholar
- Aas, C., Ladkin, A. and Fletcher, J. (2005) Stakeholder collaboration and heritage management. Annals of Tourism Research 32 (1): 28–48.CrossRefGoogle Scholar
- Allen, G. (2007) Place branding: New tools for economic development. Design Management Review 18 (2): 60–68.CrossRefGoogle Scholar
- Azizan, M. (2008) Decision making and community participation: A case study of the tourism industry in Langkawi. Tourism 56 (3): 227–241.Google Scholar
- Badawi, A.A. (2009) Rang Undang-undang Perbekalan. 29 August, http://www.treasury.gov.my/pdf/bajet/ucapan/ub09.pdf, accessed 15 March 2014.
- Boyd, S.W. and Timothy, D.J. (2006) Marketing issues and World Heritage sites. In: A. Leask and A. Fyall (eds.) Managing World Heritage Sites. Oxford: Elsevier, pp. 55–68.CrossRefGoogle Scholar
- Buckley, R. (2004) The effects of World Heritage listing on tourism to Australian national parks. Journal of Sustainable Tourism 12 (1): 70–84.CrossRefGoogle Scholar
- Budeanu, A. (2009) Environmental supply chain management in tourism: The case of large tour operators. Journal of Cleaner Production 17 (16): 1385–1392.CrossRefGoogle Scholar
- Buncle, T. (2011) Branding, stakeholders and integration: Namibia. In: N. Morgan, A. Pritchard and R. Pride (eds.) Destination Brands. Oxford: Butterworth-Heinemann, pp. 251–268.CrossRefGoogle Scholar
- Capel, E. (2013) The promise George Town’ s back lanes hold. Penang Monthly 17 June, http://penangmonthly.com/the-promise-of-george-towns-back-lanes-hold/, accessed 4 April 2014.Google Scholar
- Cartier, C. (1998) Megadevelopment in Malaysia: From heritage landscapes to ‘leisurescapes’ in Melaka’s tourism sector. Singapore Journal of Tropical Geography 19 (2): 151–176.CrossRefGoogle Scholar
- Cartier, C. (2001) Imaging Melaka’s global heritage. In: K.C. Teo, P. Chang and T.C. Ho (eds.) Interconnected Worlds, Tourism in Southeast Asia. United Kingdom: Elsevier Science, pp. 193–212.CrossRefGoogle Scholar
- Chakravarty, S. and Irazábal, C. (2011) Golden geese or white elephants? The paradoxes of World Heritage sites and community-based tourism development in Agra, India. Community Development 42 (3): 359–376.CrossRefGoogle Scholar
- Chua, R. (2011) What’s your Penang. Penang Economic Monthly Issue 7, July, pp. 34–35.Google Scholar
- Day, J. (2011) Branding, destination image and positioning : San Antonio. In: N. Morgan, A. Pritchard and R. Pride (eds.) Destination Brands. Oxford: Butterworth-Heinemann, pp. 269–290.CrossRefGoogle Scholar
- Dearborn, L.M. and Stallmeyer, J.C. (2009) Re-visiting Luang Prabang: Transformations under the influence of World Heritage designation. Journal of Tourism and Cultural Change 7 (4): 247–269.CrossRefGoogle Scholar
- De Chernatony, L. and McDonald, M. (1998) Creating Powerful Brands in Consumer, Service and Industrial Market. Oxford: Butterworth-Heinemann.Google Scholar
- Edson, G. (2004) Heritage: Pride or passion, product or service? International Journal of Heritage Studies 10 (4): 333–348.CrossRefGoogle Scholar
- Federal Department of Town and Country Planning. (2003) Melaka city image. http://issuu.com/anwar_townplan/docs/melaka_coffee_table, accessed 30 March 2014.
- Foucault, M. (1972) The Archeology of Knowledge. New York: Pantheon Books.Google Scholar
- Freeman, R.E. (1984) Strategic Management: A Stakeholder Approach. Boston, MA: Pitman.Google Scholar
- Fyall, A. and Rakic, T. (2006) The future market for World Heritage sites. In: A. Leask and A. Fyall (eds.) Managing World Heritage Sites. Oxford: Elsevier, pp. 159–175.CrossRefGoogle Scholar
- García, J.A., Gómez, M. and Molina, A. (2012) A destination-branding model: An empirical analysis based on stakeholders. Tourism Management 33 (3): 646–661.CrossRefGoogle Scholar
- Garrod, B., Fyall, A., Leask, A. and Reid, E. (2012) Engaging residents as stakeholders of the visitor attraction. Tourism Management 33 (5): 1159–1173.CrossRefGoogle Scholar
- Graham, B. (2002) Heritage as knowledge: Capital or cultural? Urban Studies 39 (5–6): 1003–1017.CrossRefGoogle Scholar
- Government of Malaysia. (2006) Ninth Malaysia Plan 2006–2010. Putrajaya, Malaysia: The Economic Planning Unit, Prime Minister’s Department.Google Scholar
- Government of Malaysia. (2010) Tenth Malaysia Plan 2011–2015. Putrajaya, Malaysia: The Economic Planning Unit, Prime Minister’s Department.Google Scholar
- Govers, R. and Go, F. (2009) Place Branding: Glocal, Virtual and Physical Identities, Constructed, Imagined and Experienced. United Kingdom: Palgrave Macmillan.CrossRefGoogle Scholar
- Hall, C.M. and Piggin, R. (2002) Tourism business knowledge of World Heritage sites: A New Zealand case study. International Journal of Tourism Research 4 (5): 401–411.CrossRefGoogle Scholar
- Hall, C.M. and Piggin, R. (2003) World heritage sites: Managing the brand. In: B. Fyall, B. Garrod and A. Leask (eds.) Managing Visitor Attractions, New Directions. Oxford: Butterworth-Heinemann, pp. 203–219.Google Scholar
- Hall, C.M. (2006) Implementing the World Heritage Convention: What happens after listing? In: A. Leask and A. Fyall (eds.) Managing World Heritage Sites. Oxford: Elsevier, pp. 20–36.CrossRefGoogle Scholar
- Hampton, M.P. (2005) Heritage, local communities and economic development. Annals of Tourism Research 32 (3): 735–759.CrossRefGoogle Scholar
- Hamzah, A. and Noor, H.R. (2006) Is historic Melaka ready for World Heritage listing. Malaysia TownPlan 3 (1): 5–18.Google Scholar
- Hankinson, G. (2004) The brand images of tourism destination: A study of the saliency of organic images. The Journal of Product and Brand Management 13 (1): 6–14.CrossRefGoogle Scholar
- Hankinson, G. (2007) The management of destination brands: Five guiding principles based on recent developments in corporate branding theory. Journal of Brand Management 14 (3): 240–254.CrossRefGoogle Scholar
- Hanna, S. and Rowley, J. (2012) Practitioners views on the essence of place brand management. Place Branding and Public Diplomacy 8 (2): 102–109.CrossRefGoogle Scholar
- Hanna, S. and Rowley, J. (2013) A practitioner-led strategic place brand-management model. Journal of Marketing Management 29 (15–16): 1782–1815.CrossRefGoogle Scholar
- Harrison, D. (2004) Introduction: Contested narratives in the domain of World Heritage. Current Issues in Tourism 77 (4–5): 281–290.CrossRefGoogle Scholar
- Harvey, D. (2000) Continuity, authority and the place of heritage in the medieval world. Journal of Historical Geography 26 (1): 47–59.CrossRefGoogle Scholar
- Hazen, H. (2008) ‘Of outstanding universal value’: The challenge of scale in applying the World Heritage Convention at national parks in the US. Geoforum 39 (1): 252–264.CrossRefGoogle Scholar
- Heldt-Cassel, S. and Pashkevich, A. (2011) Heritage tourism and inherited institutional structures: The case of Falun great copper mountain. Scandinavian Journal of Hospitality and Tourism 11 (1): 54–75.CrossRefGoogle Scholar
- Huang, C.-H., Tsaur, J.-R. and Yang, C.-H. (2012) Does World Heritage list really induce more tourists? Evidence from Macau. Tourism Management 33 (6): 1450–1457.CrossRefGoogle Scholar
- Ismail, H. and Baum, T. (2006) Urban tourism in developing countries: In the case of Melaka (Malacca) city, Malaysia. Anatolia 17 (2): 211–233.CrossRefGoogle Scholar
- Jenkins, G. and King, V.T. (2003) Heritage and development in a Malaysian city: George Town under threat? Indonesia and the Malay World 31 (89): 44–57.CrossRefGoogle Scholar
- Jetter, L.G. and Chen, R.J.C. (2011) Destination branding and images: Perceptions and practices from tourism industry professionals. International Journal of Hospitality & Tourism Administration 12 (2): 174–187.CrossRefGoogle Scholar
- Kaltenborn, B.P., Thomassen, J., Wold, L.C., Linnell, J.D.C. and Skar, B. (2013) World Heritage status as a foundation for building local futures? A case study from Vega in Central Norway. Journal of Sustainable Tourism 21 (1): 99–116.CrossRefGoogle Scholar
- Kavaratzis, M. (2012) From ‘necessary evil’ to necessity: Stakeholders’ involvement in place branding. Journal of Place Management and Development 5 (1): 7–19.CrossRefGoogle Scholar
- Kemp, E., Childers, C.Y. and Williams, K.H. (2012) A tale of a musical city: Fostering self-brand connection among residents of Austin, Texas. Place Branding and Public Diplomacy 8 (2): 147–157.CrossRefGoogle Scholar
- Kharas, H., Zeufack, A. and Majeed, H. (2010) Cities, People & the Economy: A Study on Positioning Penang. Kuala Lumpur, Malaysia: Khazanah National Berhad.Google Scholar
- Kirshenblatt-Gimblett, B. (2006) World Heritage and cultural economies. In: J. Karp et al. (eds.) Museum Frictions: Public Cultures/Global Transformations. USA: Duke University Press, pp. 161–202.CrossRefGoogle Scholar
- Klijn, E., Eshuis, J. and Braun, E. (2012) The influence of stakeholder involvement on the effectiveness of place branding. Public Management Review 14 (4): 499–519.CrossRefGoogle Scholar
- Konecnik Ruzzier, M. and Petek, N. (2012) The importance of diverse stakeholders in place branding : The case of ‘ I feel Slovenia’. Anatolia: An International Journal of Tourism and Hospitality Research 23 (1): 37–41.CrossRefGoogle Scholar
- Leask, A. (2006) World Heritage site designation. In: A. Leask and A. Fyall (eds.) Managing World Heritage Sites. Oxford: Elsevier, pp. 5–19.CrossRefGoogle Scholar
- Lim, G.E. (2009) Our vision of an international city. http://www.dapmalaysia.org/english/2009/oct09/lge/lge1030.htm, accessed 6 January 2014.
- Lim, M.H. (2012) A current view of Penang’s development: Rhetoric & reality. Penang Forum 5, 4 August, http://penangforum.files.wordpress.com/2012/08/pg-forum-5-2012mah-hui.pdf, accessed 24 April 2014.Google Scholar
- Lim, W.S., Teoh, A.P. and Che Yusof, C.A. (2012) More and more malls in Penang. Penang Monthly 2 March, http://penangmonthly.com/more-and-more-malls-in-penang/, accessed 15 April 2014.
- Loh, W.L. (2009) Penang’s trade and shipping in the imperial age. In: S.G. Yeoh, W.L. Loh, K.S. Nasution and N. Khor (eds.) Penang and Its Region: A Story of an Asian Entrepot. Singapore: NUS Press, pp. 83–102.Google Scholar
- Loh, F.K.W. (2010) Restructuring federal–state relations in Malaysia: From centralised to co-operative federalism? The Round Table: The Commonwealth Journal of International Affairs 99 (407): 131–140.CrossRefGoogle Scholar
- Loulanski, T. (2006) Revising the concept for cultural heritage : The argument for a functional approach. International Journal of Cultural Property 13 (2): 207–233.CrossRefGoogle Scholar
- Lowenthal, D. (1985) The Past Is a Foreign Country. Cambridge: Cambridge University Press.Google Scholar
- Mayes, R. (2008) A place in the sun: The politics of place, identity and branding. Place Branding and Public Diplomacy 4 (2): 124–135.CrossRefGoogle Scholar
- Miles, M.A. and Huberman, A.M. (1994) Qualitative Data Analysis: A Methods Sourcebook. London: Sage Publications.Google Scholar
- Millar, S. (2006) Stakeholders and community participation. In: A. Leask and A. Fyall (eds.) Managing World Heritage Sites. Oxford: Elsevier, pp. 37–54.CrossRefGoogle Scholar
- Munasinghe, H. (2005) The politics of the past: Constructing a national identity through heritage conservation. International Journal of Heritage Studies 11 (3): 151–260.CrossRefGoogle Scholar
- Nasution, S.K. (2008) George Town: The challenge of World Heritage listing. Heritage Asia 5 (3): 26–28.Google Scholar
- Negrete, M.P. (2009) Sante Fe: A “global enclave” in Mexico City. Journal of Place Management and Development 2 (1): 33–40.CrossRefGoogle Scholar
- Ooi, C.S. (2001) Tourist historical products: Packaged pasts of Denmark and Singapore. Scandinavian Journal of Hospitality and Tourism 1 (2): 113–132.CrossRefGoogle Scholar
- Ooi, C.S. (2002) Contrasting strategies: Tourism in Denmark and Singapore. Annals of Tourism Research 29 (3): 689–706.CrossRefGoogle Scholar
- Ooi, C.S. (2004) Poetics and politics of destination branding: Denmark. Scandinavian Journal of Hospitality and Tourism 4 (2): 107–128.CrossRefGoogle Scholar
- Ooi, C.S. (2008) Reimagining Singapore as a creative nation: The politics of place branding. Place Branding and Public Diplomacy 4 (4): 287–302.CrossRefGoogle Scholar
- Ooi, C.S. and Pedersen, J.S. (2010) City branding and film festivals: Re-evaluating stakeholder’s relations. Place Branding and Public Diplomacy 6 (4): 316–332.CrossRefGoogle Scholar
- Ooi, C.S. (2011) Branding and the accreditation approach: Singapore. In: N. Morgan, A. Pritchard and R. Pride (eds.) Destination Brands. Oxford: Butterworth-Heinemann, pp. 185–196.CrossRefGoogle Scholar
- Ooi, C.S. (2013) Tourism policy challenges: Balancing acts, co-operative stakeholders and maintaining authenticity’. In: M. Smith and G. Richards (eds.) Routledge Handbook of Cultural Tourism. New York: Routledge, pp. 67–74.Google Scholar
- Ooi, C.S. (2014) The making of the copy-cat city: Accreditation tactics in place branding’. In: P.O. Berg and E. Björner (eds.) Branding Chinese Mega-cities: Policies, Practices and Positioning. Cheltenham, UK: Edward Elgar, pp. 232–248.Google Scholar
- Ooi, K.B., Chua, R. and Quah, J.H. (2011) Life on the list. Penang Monthly 2 February. http://penangmonthly.com/life-on-the-list/, accessed 25 March 2014.Google Scholar
- Pearce, S. (1998) The construction and analysis of the cultural heritage : Some thoughts. Journal of Heritage Studies 4 (1): 1–9.CrossRefGoogle Scholar
- Phang, S.N. (2008) Decentralisation or recentralisation ? Trends in local government in Malaysia. Commonwealth Journal of Local Governance. 1(May): 126–132.Google Scholar
- Poria, Y., Reichel, A. and Cohen, R. (2011) World Heritage site: Is it an effective brand name?: A case study of a religious heritage site. Journal of Travel Research 50 (5): 482–495.CrossRefGoogle Scholar
- Ryan, J. and Silvanto, S. (2009) The World Heritage list: The making and management of a brand [online]. Place Branding and Public Diplomacy 5 (4): 290–300.CrossRefGoogle Scholar
- Ryan, J. and Silvanto, S. (2010) World Heritage sites: The purposes and politics of destination branding. Journal of Travel & Tourism Marketing 27 (5): 533–545.CrossRefGoogle Scholar
- Shackley, M. (ed.) (1998) Introduction: World Heritage sites. In: Visitor Management: Case Studies from World Heritage Sites. Oxford: Butterworth-Heinemann, pp. 194–205.CrossRefGoogle Scholar
- Shepherd, R. (2006) UNESCO and the politics of cultural heritage in Tibet. Journal of Conte 36 (2): 243–257.Google Scholar
- Shukry, A. (2013) Nazri ‘covering up’ for Malacca govt. Free Malaysia Today 26 March, http://www.freemalaysiatoday.com/category/nation/2013/06/26/jonker-walk-nazri-%e2%80%98covering-up%e2%80%99-for-malacca-govt/, accessed 26 March 2014.
- Silverman, D. (2005) Doing Qualitative Research. London: Sage Publications.Google Scholar
- Sin Chew Jit Poh. (2010) Najib declares Melaka a developed state. 21 October, http://www.mysinchew.com/node/46858, accessed 2 February 2014.
- Smith, M. (2002) A critical evaluation of the global accolade: The significance of World Heritage site status for maritime Greenwich. International Journal of Heritage Studies 8 (2): 137–151.CrossRefGoogle Scholar
- Smith, A. (2011) Rennell World Heritage site: Misunderstandings, inconsistencies and opportunities in the implementation of the World Heritage Convention in the Pacific Islands. International Journal of Heritage Studies 17 (6): 37–41.CrossRefGoogle Scholar
- Starin, D. (2008) World Heritage designation. Critical Asian Studies 40 (4): 639–652.CrossRefGoogle Scholar
- The Malay Mail online. (2013) Don’t blame the Chinese. 15 May, http://www.themalaymailonline.com/malaysia/article/dont-blame-chinese-for-may-13-mca-leaders-say, accessed 27 March 2014.
- The Star online. (2008) Azalina: Tourism MoUs with opposition-ruled states to be terminated. 3 April, http://www.thestar.com.my/story/?file=%252f2008%252f4%252f3%252fnation%252f20833921&sec=nation, accessed 2 February 2014.
- Tan, L.E. (2009) Conjunctures, confluences, contestations: A perspective on Penang history. In: S.G. Yeoh, W.L. Loh, K.S. Nasution and N. Khor (eds.) Penang and Its Region: A Story of an Asian Entrepot. Singapore: NUS Press, pp. 7–29.Google Scholar
- Tasci, A.D. and Gartner, W.C. (2009) A practical framework for destination branding. In: L.P. Cai, W.C. Gartner and A.M. Munar (eds.) Tourism Branding: Communities in Action. UK: Emerald Group Publishing Ltd, pp. 149–158.CrossRefGoogle Scholar
- Teo, P. (2003) The limits of imagineering: A case study of Penang. International Journal of Urban and Regional Research 27 (3): 545–563.CrossRefGoogle Scholar
- Trueman, M., Klemm, M. and Giroud, A. (2004) Can a city communicate? Bradford as a corporate brand. Corporate Communications: An International Journal 9 (4): 317–330.CrossRefGoogle Scholar
- Tucker, H. and Emge, A. (2010) Managing a World Heritage site: The case of Cappadocia. Anatolia: An International Journal of Tourism and Hospitality Research 21 (1): 41–54.CrossRefGoogle Scholar
- Turnbull, C.M. (2009) Penang’s changing role in the straits settlement. In: S.G. Yeoh, W.L. Loh, K.S. Nasution and N. Khor (eds.) Penang and Its Region: A Story of an Asian Entrepot. Singapore: NUS Press, pp. 30–53.Google Scholar
- UNESCO. (2008) World Heritage information kit. http://whc.unesco.org/en/activities/567, accessed 3 March 2014.
- UNESCO. (2013) Operational guidelines for the implementation of the World Heritage Convention. http://whc.unesco.org/en/guidelines/, accessed 3 March 2014.
- UNESCO. (2014) Convention concerning the protection of the world cultural and natural heritage. http://whc.unesco.org/archive/convention-en.pdf, accessed 5 Mei 2014.
- Webster, A. (2011) The development of British commercial and political networks in the Straits settlements 1800 to 1868: The rise of a colonial and regional economic identity? Modern Asian Studies 45 (04): 899–929.CrossRefGoogle Scholar
- Wee, B. (2009) Malacca: A World Heritage Site. Kuala Lumpur, Malaysia: Purple Production and PR Consultants (M) Sdn Bhd.Google Scholar
- Westwood, S. (2011) Branding a ‘new’ destination: Abu Dhabi. In: N. Morgan, A. Pritchard and R. Pride (eds.) Destination Brands. Oxford: Butterworth-Heinemann, pp. 197–212.CrossRefGoogle Scholar
- Winter, T. (2007) Rethinking tourism in Asia. Annals of Tourism Research 34 (1): 27–44.CrossRefGoogle Scholar
- Winter, T. (2008) Post‐conflict heritage and tourism in Cambodia: The burden of Angkor. International Journal of Heritage Studies 14 (6): 524–539.CrossRefGoogle Scholar
- Worden, N. (2001) ‘Where it all began’: The representation of Malaysian heritage in Melaka. International Journal of Heritage Studies 7 (3): 199–218.CrossRefGoogle Scholar
- Worden, N. (2003) National identity and heritage tourism in Melaka. Indonesia and the Malay World 31 (89): 31–43.CrossRefGoogle Scholar
- World Heritage Committee. (2008) Examination of nomination of natural, mixed and cultural properties to the World Heritage list – Melaka and George Town, historic cities of the straits of Malacca (MALAYSIA). http://whc.unesco.org/en/decisions/1486/, accessed 4 April 2014.
- Yang, C., Lin, H. and Han, C. (2010) Analysis of international tourist arrivals in China : The role of World Heritage sites. Tourism Management 31 (6): 827–837.CrossRefGoogle Scholar
- Yasuda, H. (2010) World Heritage and cultural tourism in Japan. International Journal of Culture, Tourism and Hospitality Research 4 (4): 366–375.CrossRefGoogle Scholar
- Yeoh, B. (2005) The global cultural city? Spatial imagineering and politics in the (multi)cultural marketplaces of South-East Asia. Urban Studies 42 (5–6): 945–958.CrossRefGoogle Scholar
- Zawawi, I. (2004) Globalization and national identity: Managing ethnicity and cultural pluralism in Malaysia. In: Y. Sato (ed.) Growth and Governance in Asia. Hawaii: Asia Pacific Center for Security Studies, pp. 115–135.Google Scholar