Journal of Financial Services Marketing

June 2002, Volume 6, Issue 4, pp 391–396 | Cite as

The impact of the E-Commerce Directive in the area of financial services

• Authors
• Authors and affiliations

• Katriona TaylorEmail author

Miscellaneous

First Online: 01 June 2002

Received: 30 April 2002

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• 2 Citations

Keywords

banking customer relations e-business e-commerce financial brokers financial engineering financial institutions financial marketing financial models financial planning financial training insurance intermediation Knowledge management management marketing marketing strategy pensions services quality virtual organisations 

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Copyright information

© Palgrave Macmillan 2002

Authors and Affiliations

• Katriona Taylor
  • 1
  Email author

1. 1.Dechert Solicitors, 2 Sergeants' InnLondonUK