Corporate Reputation Review

, Volume 3, Issue 2, pp 115–123

Corporate Reputation and Performance in Germany

  • R L M Dunbar
  • J Schwalbach
Paper

DOI: 10.1057/palgrave.crr.1540106

Cite this article as:
Dunbar, R. & Schwalbach, J. Corp Reputation Rev (2000) 3: 115. doi:10.1057/palgrave.crr.1540106

Abstract

This paper explores the reputations of 63 German firms over the period 1988 to 1998. It considers what factors may affect firm reputations and how and why reputations change. The reputation data come from the survey by Manager Magazin that is similar to the one compiled annually by Fortune magazine in the USA. The results show that firm reputations fluctuate reflecting:

— firm efforts to improve their reputation, and

— critical news reports and specific negative incidents diminishing firm reputation.

While industry effects limit fluctuations in corporate reputation, the data also demonstrate firm level differences. Detailed analysis of the relationship between reputation and a measure of financial performance suggests that, in these data, prior financial performance has a strong effect on subsequent reputation. In turn, reputation appears more weakly related to a measure of subsequent financial performance. Finally, larger firm size and more concentrated ownership also lead managers to ascribe better reputations to German firms.

Keywords

reputation image identity brand stakeholder communications intangibles philanthropy advertising positioning corporate branding e-communication 

Copyright information

© Palgrave Macmillan 2000

Authors and Affiliations

  • R L M Dunbar
    • 1
  • J Schwalbach
    • 2
  1. 1.Stern School, New York University
  2. 2.Institut of Management, Humboldt-UniversityBerlin

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