Journal of Brand Management

, Volume 11, Issue 2, pp 143–155 | Cite as

Do brand personality scales really measure brand personality?

  • Audrey AzoulayEmail author
  • Jean-Noël Kapferer


Since 1997, literature and research on the concept of brand personality have been flourishing, and specific scales have gone into widespread use in academic circles, unchallenged on their validity.

Brand personality is certainly a key facet of a brand identity. As this paper will demonstrate, however, the current scales of brand personality do not in fact measure brand personality, but merge a number of dimensions of brand identity — personality being only one of them — which need to be kept separate both on theoretical grounds and for practical use. Brand research and theorising, as well as managerial practice, have nothing to gain from the present state of unchallenged conceptual confusion.


brand valuation equity electronic management e-branding e-tailing management international Internet marketing measurement personality consumers advertising fast moving consumer goods FMCG brand-building strategy 


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Copyright information

© Palgrave Macmillan 2003

Authors and Affiliations

  1. 1.HEC (Paris), Graduate School of ManagementJouy-en-JosasFrance

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