Advertisement

Journal of Information Technology

, Volume 30, Issue 3, pp 293–305 | Cite as

Influential IT management trends: an international study

  • Jerry Luftman
  • Barry Derksen
  • Rajeev Dwivedi
  • Martin Santana
  • Hossein S Zadeh
  • Eduardo Rigoni
Research Article

Abstract

This paper is based on data collected as part of an 11-year authors’ survey research on IT trends in different geographic regions, including North America, Europe, Asia, Australia, Africa, and Latin America. This study focuses on global similarities and differences in technology trends (e.g., management concerns, influential technologies, budgets/spending, organizational considerations) among geographies to gain insight into the challenges that IT and non-IT executives face today as well as provide an understanding of the impact these technologies have on the organization’s long-term plans and investments. The results for the 11-year period show that the top five management concerns are: (i) IT-business alignment; (ii) business agility; (iii) business cost reduction/controls; (iv) business productivity; and (v) security/privacy. The five most influential technologies are: (i) analytics/business intelligence; (ii) cloud computing; (iii) ERP systems; (iv) CRM systems; and (v) security technologies. Taken together, these findings suggest that the alignment of IT and the business and leveraging IT to reduce business expenses and generate revenue are and will remain essential. The results also suggest that the role of the CIO is evolving and offshore outsourcing is on the rise. Budgets, hiring, and salaries are also increasing, albeit cautiously. This research provides important implications for IT managers to benchmark considerations such as organizational, sourcing, spending, issues/concerns, and technologies across geographies, and sheds light on a perspective on leveraging important IT trends to make thoughtful decisions about them over the coming years, and address current business challenges.

Keywords

IT trends management concerns top applications and technologies IT budget IT organization structure alignment 

Notes

Acknowledgements

The authors wish to express their appreciation for the support of Herman van Bolhuis and Hendrik Deckers (CIOnet) in obtaining the European data.

References

  1. CIO Review (2014). Cloud and data center operators investing heavily in security. CIO Review. [www document]: http://www.cioreview.com/news/cloud-and-data-center-operators-investing-heavily-in-security-nid-348-cid-18.html (accessed 22 April 2014).
  2. Li, D., Huang, W.W., Luftman, J. and Sha, W. (2010). Key Issues in Information Systems Management: An empirical investigation from a developing country’s perspective, Journal of Global Information Management 18: 19–35.CrossRefGoogle Scholar
  3. Luftman, J. and Ben-Zvi, T. (2010a). Key Issues for IT Executives 2009: Difficult economy’s impact on IT, MISQ Executive 9: 49–59.Google Scholar
  4. Luftman, J. and Ben-Zvi, T. (2010b). Key Issues for IT Executives 2010: Judicious progression towards post recession times, MISQ Executive 9.Google Scholar
  5. Luftman, J., Ben-Zvi, T., Dwivedi, R. and Rigoni, E.H. (2010). IT Governance: An alignment maturity perspective, The International Journal on IT/Business Alignment and Governance 1: 13–25.Google Scholar
  6. Luftman, J. and Zadeh, H.S. (2011). Key Information Technology and Management Issues 2010–11: An international study, Journal of Information Technology 26: 193–204.CrossRefGoogle Scholar
  7. Luftman, J., Zadeh, H.S., Derksen, B., Santana, M., Rigoni, E.H. and Huang, Z.D. (2013). Key Information Technology and Management Issues 2012–2013: An international study, Journal of Information Technology 354–366.Google Scholar
  8. Luftman, J.N., Zadeh, H.S., Derksen, B., Santana, M., Rigoni, E.H. and Huang, Z.D. (2012). Key Information Technology and Management Issues 2011–12: An international study, Journal of Information Technology 27: 198–212.CrossRefGoogle Scholar
  9. Wilson, J. (2014). Cloud and data center operators investing heavily in security. Infonetics. [www document]: http://www.infonetics.com/pr/2013/Cloud-and-Data-Center-Security-Strategies-Survey-Highlights.asp (accessed 22 April 2014).

Copyright information

© Association for Information Technology Trust 2015

Authors and Affiliations

  • Jerry Luftman
    • 1
  • Barry Derksen
    • 2
    • 3
    • 4
    • 5
  • Rajeev Dwivedi
    • 6
  • Martin Santana
    • 7
  • Hossein S Zadeh
    • 8
  • Eduardo Rigoni
    • 9
  1. 1.Global Institute for IT ManagementFort LeeUSA
  2. 2.Business & IT Trends InstituteAmsterdamThe Netherlands
  3. 3.StedinAmsterdamThe Netherlands
  4. 4.Vrije Universiteit AmsterdamAmsterdamThe Netherlands
  5. 5.Novi University of Applied SciencesAmsterdamThe Netherlands
  6. 6.Institute of Management Technology (CDL)GhaziabadIndia
  7. 7.Graduate School of Business, ESAN UniversityLimaPeru
  8. 8.DIBA Group Pty Ltd Unit 2MelbourneAustralia
  9. 9.Universidade do Vale do Rio dos SinosSão LeopoldoBrazil

Personalised recommendations