Contemporary trends and issues in IT adoption and diffusion research
- 490 Downloads
The high level of investigative activity to date into information systems and information technology acceptance and diffusion has witnessed the use of a wide range of exploratory techniques, examining many different systems and technologies in countless different contexts and geographical locations. The aim of this paper is to provide a comprehensive and systematic review of the literature pertaining to such adoption and diffusion issues in order to observe trends, ascertain the current ‘state of play’, and to highlight promising lines of inquiry including those lacking investigative activity or simply being in need of renewed interest. Previous research activity was analysed along a number dimensions including units of analysis, research paradigms, methodologies, and methods, theories and theoretical constructs, and technologies/contexts examined. Information on these and other variables was extracted during an examination of 345 papers on innovation adoption, acceptance and diffusion appearing in 19 peer-reviewed journals between 1985 and 2007. Findings suggest that the positivist paradigm, empirical and quantitative research, the survey method and Technology Acceptance Model theory (and its associated constructs) were predominantly used in the body of work examined, revealing clear opportunities for researchers to make original contributions by making greater use of the theoretical and methodological variety available to them, and consequently reducing the risk of research in the area moving toward overall homogeneity.
Keywordsadoption acceptance diffusion literature review ICT research issues
- Bagozzi, R.P. (2007). The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift, Journal of the Association for Information Systems 8 (4): 244–254.Google Scholar
- Benbasat, I. and Barki, H. (2007). Quo vadis, TAM? Journal of the Association for Information Systems 8 (4): 211–218.Google Scholar
- Brown, S.A. and Venkatesh, V. (2005). Model of Adoption of Technology in Households: A baseline model test and extension incorporating household life cycle, MIS Quarterly 29 (3): 399–326.Google Scholar
- Galliers, R.D. (1992). Choosing Information Systems Research Approaches, in R.D. Galliers (ed.) Information Systems Research: Issues, Methods and Practical Guidelines, Oxford: Blackwell Scientific, pp. 144.Google Scholar
- Hirschheim, R. (2007). Introduction to the Special Issue on ‘Quo Vadis TAM – Issues and Reflections on Technology Acceptance Research’, Journal of the Association for Information Systems 8 (4): 203–205.Google Scholar
- Lucas, H.C., Swanson, E.B. and Zmud, R.W. (2007). Implementation, Innovation, and Related Themes Over the Years in Information Systems Research, Journal of the Association for Information Systems 8 (4): 206–210.Google Scholar
- Silva, L. (2007). A Post-positivist Review of the Technology Acceptance Model, Journal of the Association for Information Systems 8 (4): 255–266.Google Scholar
- Schwarz, A. and Chin, W. (2007). Looking Forward: Toward an understanding of the nature and definition of IT acceptance, Journal of the Association for Information Systems 8 (4): 230–243.Google Scholar
- Venkatesh, V., Davis, F.D. and Morris, M.G. (2007). Dead or Alive? The Development, Trajectory and Future of Technology Adoption Research, Journal of the Association for Information Systems 8: 267–286.Google Scholar
- Note : Because of space limitations, the 345 references analysed for this review are not listed here, but interested readers may find them and other information relating to the development of this paper at http://aadref.googlepages.com/home.