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Consumer protection requires artificial intelligence

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Technology companies have quickly become powerful with their access to large amounts of data and machine learning technologies, but consumers could be empowered too with automated tools to protect their rights.

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Acknowledgements

This work was financially supported by the European University Institute project CLAUDETTE (http://claudette.eui.eu).

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Authors and Affiliations

  1. DISMI, University of Modena and Reggio Emilia, Reggio Emilia, Italy

    Marco Lippi

  2. CIRSFID, University of Bologna, Bologna, Italy

    Giuseppe Contissa, Francesca Lagioia & Giovanni Sartor

  3. Law Department, European University Institute, Florence, Italy

    Francesca Lagioia, Hans-Wolfgang Micklitz & Giovanni Sartor

  4. Center for Private Law, Information Society Project, Yale Law School, New Haven, CT, USA

    Przemysław Pałka

  5. DISI, University of Bologna, Bologna, Italy

    Paolo Torroni

Authors
  1. Marco Lippi
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  2. Giuseppe Contissa
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  3. Francesca Lagioia
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  4. Hans-Wolfgang Micklitz
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  5. Przemysław Pałka
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  6. Giovanni Sartor
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  7. Paolo Torroni
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Corresponding author

Correspondence to Marco Lippi.

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Lippi, M., Contissa, G., Lagioia, F. et al. Consumer protection requires artificial intelligence. Nat Mach Intell 1, 168–169 (2019). https://doi.org/10.1038/s42256-019-0042-3

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