In this study the relationship between self-monitoring and organizational citizenship behavior (OCB) was examined longitudinally among professional and managerial employees of a federal government research laboratory. Supervisory ratings of subordinates' OCBs were collected and matched with 172 subordinates' self-ratings of self-monitoring, job satisfaction, organizational commitment, perceived organizational support, and perceptions of job characteristics. One year later, supervisory ratings of subordinates' OCBs were again collected. Support was found for the hypothesis that individuals high in self-monitoring are more likely to perform OCBs which are other-directed. Implications for management and future research are discussed.
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Blakely, G.L., Andrews, M.C. & Fuller, J. Are Chameleons Good Citizens? A Longitudinal Study of the Relationship Between Self-Monitoring and Organizational Citizenship Behavior. Journal of Business and Psychology 18, 131–144 (2003). https://doi.org/10.1023/A:1027388729390
- job satisfaction
- organizational support