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Human Resource Allocation in a CPA Firm: A Fuzzy Set Approach

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Abstract

The review of existing human resource allocation models for a CPA firm shows that there are major shortcomings in the previous mathematical models. First, linear programming models cannot handle multiple objective human resource allocation problems for a CPA firm. Second, goal programming or multiple objective linear programming (MOLP) cannot deal with the organizational differentiation problems. To reduce the complexity in computing the trade-offs among multiple objectives, this paper adopts a fuzzy set approach to solve human resource allocation problems. A solution procedure is proposed to systematically identify a satisfying selection of possible staffing solutions that can reach the best compromise value for the multiple objectives and multiple constraint levels. The fuzzy solution can help the CPA firm make a realistic decision regarding its human resource allocation problems as well as the firm's overall strategic resource management when environmental factors are uncertain.

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Kwak, W., Shi, Y. & Jung, K. Human Resource Allocation in a CPA Firm: A Fuzzy Set Approach. Review of Quantitative Finance and Accounting 20, 277–290 (2003). https://doi.org/10.1023/A:1023676529552

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