Abstract
In common with many areas of the business andmanagement curriculum, the case study methodplays a significant role in business ethicseducation. However, case study material incommon use is dominated by well-publicisedincidents of corporate misconduct oftenproviding a limited insight intodecision-making affecting front-line stafffacing personal dilemmas in their workinglives. This paper gives examples of, andexamines how, critical incident vignettes(CIVs), derived from the personal reflectionsof students, can provide an alternative totraditional ``disaster style'' corporate cases.CIVs illustrate the real-life ethical dilemmasthat confront front-line employees, oftenoperating in an environment with low-levels ofpersonal autonomy. They also highlight thefactors that contribute to decision-making insuch an environment, the transitory andtransactional nature of many employmentrelationships and the evasion of moralresponsibility to which this can give rise.
Similar content being viewed by others
REFERENCES
Badaracco, J and A.Webb: 1995, 'Business Ethics: A View from the Trenches', California Management Review 37(2), 8–28
Ballantyne, R., Bain, J. D. and J. Packer: 1999, 'Researching University Teaching in Australia: Themes and Issues in Academics' Reflections', Studies in Higher Education 24(2), 237–257.
Booth, C., Bowie, S., Jordan, J. and A. Rippin: 2000, 'The Use of the Case Method in Large and Diverse Undergraduate Business Programmes: Problems and Issues', The International Journal of Management Education 1(1), 62–76.
Chryssides, G. and J. Kaler: 1993, An Introduction to Business Ethics, International Thomson, London.
Clark, J. W.: 1966, Religion and the Moral Standards of American Businessmen, South-Western, Cincinnati Ohio.
Cummins, J.: 1999, The Teaching of Business Ethics at Undergraduate, Postgraduate and Professional Levels in the UK: A Survey and Report, Institute of Business Ethics, London.
Gibbs, G.: 1992, Teaching More Students 3: Discussion with More Students, Oxford Centre for Staff Development, Oxford.
Hoffman, W. and R, Frederick: 1995, Business Ethics: Readings and Cases in Corporate Morality, McGraw-Hill, London.
Kitson, A. and R. Campbell: 1996, The Ethical Organisation: Ethical Theory and Corporate Behaviour, MacMillan Business, Basingstoke.
Macfarlane, B. and R. Ottewill (eds.): 2001, Effective Learning and Teaching in Business and Management, Kogan Page/Institute for Learning and Teaching, London.
Macfarlane, B.: 2001, 'Developing Reflective Students: Evaluating the Benefits of Learning Logs within a Business Ethics Programme', Teaching Business Ethics 5(4), 375–387.
McCracken, J.,W. Martin and B. Shaw: 1998, “Virtue Ethics and the Parable of the Sadhu”Journal of Business Ethics 17, 25–38.
Orpen, C.: 2000, 'Reconsidering the Case-Study Method of Teaching Management', Journal of European Business Education 9(2), 56–64.
Perkins, A.: 2001, 'Marketing', in Macfarlane, B. and R. Ottewill (eds.), Effective Learning and Teaching in Business and Management, Kogan Page/Institute for Learning and Teaching, London.
Schlossman, S. R., R. Gleeson., M. Sedlak and D. Grayson Allen: 1994, The Beginnings of Graduate Education in the United States, Graduate Management Admission Council, Santa Monica.
Stephenson, H. B., S. Galbraith and R. B. Grimm: 1995, 'Ethical Congruency of Constituent Groups', Journal of Business Ethics 14, 145–158.
Weber, C.: 1995, Stories of Virtue in Business, University Press of America, Lanham.
Author information
Authors and Affiliations
Rights and permissions
About this article
Cite this article
Macfarlane, B. Tales from the Front-Line: Examining the Potential of Critical Incident Vignettes. Teaching Business Ethics 7, 55–67 (2003). https://doi.org/10.1023/A:1022631706060
Issue Date:
DOI: https://doi.org/10.1023/A:1022631706060