Empirical evaluation of bureaucratic models of inefficiency

Abstract

Two separate but related strands of literature exist regarding the efficiency of public sector service provision – the theoretical base developed in the bureaucratic models of supply and the methodological base developed in the operations research and economic literatures. Most analyses focus exclusively on either the measurement or causes of inefficiency. This paper seeks to empirically test bureaucratic models of supply by drawing on the measurement literature. In anticipation of the results, it is found that there does exist empirical evidence supporting some of the implications of these models.