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The Dutch IOR Approach to Organizational Design: An Alternative to Business Process Re-engineering?

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Human Relations

Abstract

This paper presents the current Dutchsociotechnical design approach to integralorganizational renewal in a contextual way. Both itsdesign theory and intervention processes are reviewedand some aggregated empirical evidence is presented. Next, thepaper compares the ideas developed in the Dutch approachto those presented in its American, Scandinavian, andAustralian counterparts. It is concluded that, at a meta-level, they all share the ideal ofparticipative democracy, while at the conceptual level,these distinctive approaches appear quite incompatible.Notwithstanding substantial diversity, it is presumed these approaches can be seen as localmanifestations of a single sociotechnicalparadigm.

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  1. Frans M. Van Eijnatten
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  2. Ad H. Van Der Zwaan
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Van Eijnatten, F.M., Van Der Zwaan, A.H. The Dutch IOR Approach to Organizational Design: An Alternative to Business Process Re-engineering?. Human Relations 51, 289–318 (1998). https://doi.org/10.1023/A:1016944520811

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