Abstract
What conflict resolution mechanisms dodemocratic worker cooperatives generate and to whatextent could these mechanisms be called democratic? Thiscase study tries to address these questions by examining both conflict and conflict resolution in ademocratic organization, a 66-year-old taxi cooperative.The conflicts presented stem from three main sources:ethnic origin, local division of labor, and“class” affiliation. These conflicts are resolvedthrough different processes, ranging from a joke-tellingritual to a formal tribunal composed of elected judges.Discussion centers on unique aspects of conflict resolution in a democratic worker cooperativeand their implications for studies of conflictresolution in nondemocratic firms.
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Darr, A. Conflict and Conflict Resolution in a Cooperative: The Case of the Nir Taxi Station. Human Relations 52, 279–301 (1999). https://doi.org/10.1023/A:1016941020695
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DOI: https://doi.org/10.1023/A:1016941020695