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Correction Processes in Consumer Choice

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Abstract

Consumers sometimes recognize that irrelevant contextual factors may influence their judgments and decisions. When such factors are detected, consumers might engage in correction processes to counteract unwanted influences in their judgments and decisions. An experiment demonstrated that correction processes can reduce the magnitude of the compromise effect and the attraction effect.

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Houghton, D.C., Kardes, F.R., Mathieu, A. et al. Correction Processes in Consumer Choice. Marketing Letters 10, 107–112 (1999). https://doi.org/10.1023/A:1008079228646

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  • DOI: https://doi.org/10.1023/A:1008079228646

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