Electronic Commerce Research

, Volume 4, Issue 3, pp 263–286

E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies

Article

Abstract

This paper looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures. The factors were identified through a literature review and a pilot study carried out in two organizations. The results of the pilot study and literature review reveal five factors that contribute to the success of B2B e-commerce. These factors were later assessed for importance using a survey. The outcome of our analysis reveals that workers' skills, client interface, and technical infrastructure are the most important factors to the success of a B2B e-commerce relationship.

e-commerce developing countries success factors SMEs B2B B2C infrastructure 

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Copyright information

© Kluwer Academic Publishers 2004

Authors and Affiliations

  • Murray E. Jennex
    • 1
  • Don Amoroso
    • 1
  • Olayele Adelakun
    • 2
  1. 1.Information and Decision Systems, College of Business AdministrationSan Diego State UniversitySan DiegoUSA
  2. 2.School of Computer Science, Telecommunications and Information SystemsDePaul UniversityChicagoUSA

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