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Electronic Commerce Research

, Volume 4, Issue 3, pp 263–286 | Cite as

E-Commerce Infrastructure Success Factors for Small Companies in Developing Economies

  • Murray E. JennexEmail author
  • Don Amoroso
  • Olayele Adelakun
Article

Abstract

This paper looks into the key infrastructure factors affecting the success of small companies in developing economies that are establishing B2B e-commerce ventures. The factors were identified through a literature review and a pilot study carried out in two organizations. The results of the pilot study and literature review reveal five factors that contribute to the success of B2B e-commerce. These factors were later assessed for importance using a survey. The outcome of our analysis reveals that workers' skills, client interface, and technical infrastructure are the most important factors to the success of a B2B e-commerce relationship.

e-commerce developing countries success factors SMEs B2B B2C infrastructure 

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Copyright information

© Kluwer Academic Publishers 2004

Authors and Affiliations

  • Murray E. Jennex
    • 1
    Email author
  • Don Amoroso
    • 1
  • Olayele Adelakun
    • 2
  1. 1.Information and Decision Systems, College of Business AdministrationSan Diego State UniversitySan DiegoUSA
  2. 2.School of Computer Science, Telecommunications and Information SystemsDePaul UniversityChicagoUSA

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