Information Systems Frontiers

, Volume 2, Issue 2, pp 141–162 | Cite as

What is ERP?

  • Helmut Klaus
  • Michael Rosemann
  • Guy G. Gable
Article

Abstract

Though enterprise resource planning (ERP) has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through (a) historical analysis, (b) meta-analysis of representative IS literature, and (c) a survey of academic experts, we reveal dissenting views on the phenomenon. Given this diversity of perspectives, it is unlikely that at this stage a broadly agreed definition of ERP can be achieved. We thus seek to increase awareness of the issues and stimulate further discussion, with the ultimate aim being to: (1) aid communication amongst researchers and between researchers and practitioners; (2) inform development of teaching materials on ERP and related concepts in university curricula and in commercial education and training; and (3) aid communication amongst clients, consultants and vendors. Increased transparency of the ERP-concept within IS may also benefit other aligned fields of knowledge.

transaction processing systems management information systems management support systems production planning information systems information system evolution enterprise resource planning literature review 

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Copyright information

© Kluwer Academic Publishers 2000

Authors and Affiliations

  • Helmut Klaus
    • 1
  • Michael Rosemann
    • 1
  • Guy G. Gable
    • 1
  1. 1.Information Systems Management Research CenterQueensland University of TechnologyBrisbaneAustralia

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