Computational & Mathematical Organization Theory

, Volume 8, Issue 4, pp 315–335 | Cite as

Towards an Organizational Model of Attitude Change

  • Luis Almeida Costa
  • João Amaro de Matos


Building on the growing literature that views organizations as complex adaptive systems, this paper proposes a general model to analyze the relationship between organizational context and attitudes. In particular, we focus on how the system of formal and informal communication channels that characterize an organization and the timing of information flows affect the dynamic process of attitude change. We also use a stylized version of the model to illustrate how the general framework is able to generate insights that are relevant to particular situations.

social networks influence attitudes alignment of attitudes organizational design 


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Copyright information

© Kluwer Academic Publishers 2002

Authors and Affiliations

  • Luis Almeida Costa
    • 1
  • João Amaro de Matos
    • 1
  1. 1.Faculdade de EconomiaUniversidade Nova de LisboaPortugal

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