Group Decision and Negotiation

, Volume 11, Issue 5, pp 345–361 | Cite as

The Effects of Process and Content Facilitation Restrictiveness on GSS-Mediated Collaborative Learning

  • Mohamed Khalifa
  • RonChi-Wai Kwok
  • Robert Davison


Group Support Systems (GSS) technology, extensively applied in decision-making contexts, is now seeing increased application in the educational sector. Previous work has suggested that GSS applications can have significant positive effects on both the process and the outcome of collaborative learning. This study extends this work to examine the effects of process (high/low) and content (high/low) facilitation restrictiveness on GSS-supported collaborative learning. Our results indicate that content facilitation restrictiveness has no significant bearing on student learning. Process facilitation restrictiveness, on the other hand, is more influential, with knowledge acquisition by students requiring a low restrictive environment.

collaborative learning concept mapping group support systems process restrictiveness 


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Copyright information

© Kluwer Academic Publishers 2002

Authors and Affiliations

  • Mohamed Khalifa
    • 1
  • RonChi-Wai Kwok
    • 2
  • Robert Davison
    • 3
  1. 1.Department of Information SystemsCity University of Hong KongKowloonHong Kong, China
  2. 2.School of ManagementState University of New York at BinghamtonNew YorkUSA
  3. 3.Department of Information SystemsCity University of Hong KongKowloonHong Kong, China

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