Pharmacy World and Science

, Volume 24, Issue 4, pp 132–138 | Cite as

A systematic review of the clinical and economic impact of drug information services on patient outcome

  • David Hands
  • Martin Stephens
  • David Brown


Aim: to establish what is known about the clinical and economic impact of drug information (DI) services on patient outcome. Method: a systematic review and critical appraisal of world literature on work conducted by Drug Information Centres and UK Schools of Pharmacy.Results: six relevant published articles were recovered – three from the UK, two from the US and one from Canada; just one was prospective in design. Four were single-centre and two were multi-centre studies. Four studies relied heavily on questionnaire surveys of the enquirer to establish an effect; only one monitored patient outcome independently and used peer review to assess impact.Conclusion: the clinical and economic impact of drug information consultation and provision on patient care has not been investigated rigorously. A research methodology for such an investigation is suggested.

Cost Cost savings Drug information services Medicines information Patient outcome Review Treatment outcome 


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Copyright information

© Kluwer Academic Publishers 2002

Authors and Affiliations

  • David Hands
    • 1
  • Martin Stephens
    • 2
  • David Brown
    • 3
  1. 1.South and West Drug Information CentreSouthamptonUK
  2. 2.Southampton University HospitalsNHS TrustUK
  3. 3.School of PharmacyUniversity of PortsmouthPortsmouth, HampshireUK

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