Journal of Business and Psychology

, Volume 16, Issue 4, pp 537–552

Social Capital and Organizational Commitment

  • George W. Watson
  • Steven D. Papamarcos
Article

Abstract

Organizational scientists have been investigating the role of human relationships vis-à-vis firm productivity for some years. Recently, Social Capital has been theorized to play a central part in the reduction of organizational transaction costs. We briefly position Social Capital among several theories claiming a role for interpersonal capital, review its theoretical nuances, and test this theoretical structure using a sample of 469 sales professionals from a leading medical services firm. Our findings indicate that trust, communication, and employee focus have significant direct and moderate indirect affects on organizational commitment.

social capital organizational commitment trust communication employee focus 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

REFERENCES

  1. Barnard, C. (1938). The Functions of the Executive. Cambridge, MA: Harvard University Press.Google Scholar
  2. Becker, G. (1964). Human Capital. New York: National Bureau of Economic Research.Google Scholar
  3. Belliveau, M., O'Rielly, C. and Wade, J. (1996). Social capital at the top: effects of social similarity and status on CEO compensation. Academy of Management Journal, 29(6), 1568–1593.Google Scholar
  4. Berger, P. and Luckman, T. (1966). The Social Construction of Reality. New York: Doubleday.Google Scholar
  5. Blau, P. (1964). Exchange and Power in Social Life. New York: Wiley.Google Scholar
  6. Bourdieu, P. (1977). Outline of a Theory of Practice. Cambridge, UK: Cambridge University Press.Google Scholar
  7. Brehm, J. and Rahn, W. (1997). Individual-Level Evidence for the Causes and Consequences of Social Capital. American Journal of Political Science, 41(3), 999–1023.Google Scholar
  8. Burt, R. (1997). The Contingent Value of Social Capital. Administrative Science Quarterly, 42, 339–365.Google Scholar
  9. Chung, L and Gibbons, P. (1997). Corporate Entrepreneurship: The Roles of Ideology and Social Capital. Group and Organization Management, 22(1), 10–30.Google Scholar
  10. Cobb, A. and Wooten, K. (1998). The Role Social Accounts Play in a “Justice Intervention.” In R. Woodman and W. Passmore (Eds.), Research In Organizational Change and Development (Vol. 11), 243–295. Greenwich, CT: JAI Press.Google Scholar
  11. Cohen, S., and Fields, G. (1999). Social Capital and Capital Gains in Silicon Valley. California Management Review, 41(2), 108–130.Google Scholar
  12. Coleman, J. (1988). Social Capital in the Creation of Human Capital. American Journal of Sociology, (94) Supplement, 95–120.Google Scholar
  13. Cullen, J. and Victor, B. (1993). The Effects of Ethical Climate on Organizational Commitment: A Multilevel Analysis. Unpublished manuscript.Google Scholar
  14. Doney, P., Cannon, J., and Mullen, M. (1998). Understanding the Influence of National Culture on the Development of Trust. Academy of Management Review, 23(3), 601–620.Google Scholar
  15. Friedman, R., and Krackhardt, D. (1997). Social capital and career mobility. Journal of Applied Behavioral Science, 33(3), 316–334.Google Scholar
  16. Fukuyama, F. (1995). Trust: The Social Virtues and the Creation of Prosperity. New York: Free Press.Google Scholar
  17. Gouldner, A. (1959). Reciprocity and Autonomy in Functional Theory. In L. Gross (Ed.), Symposium on Sociological Theory. New York: Harper and Row.Google Scholar
  18. Homans, G.C. (1964). Social Behaviour: Its Elementary Forms. New York: Harcourt Brace.Google Scholar
  19. Jary, D., and Jary, J. (1991). The Harper Collins Dictionary of Sociology. New York: Harper Collins.Google Scholar
  20. Kawachi, I., Kennedy, B., Lochner, K., and Prothrow-Smith, D. (1997). Social Capital, Income Inequality and Morality. American Journal of Public Health, 87(9), 1491–1498.Google Scholar
  21. Leanna, C., and Van Burren H. (1999). Organizational Social Capital and Employment Practices. Academy of Management Review, 24(3), 538–555.Google Scholar
  22. Lewicki, R., McAllister, D. and Bies, R. (1998). Trust and Distrust: New Relationships and Realities. Academy of Management Review, 23(3), 438–458.Google Scholar
  23. Mathieu, J., and Zajac, D. (1990). A Review And Meta Analysis of the Antecedents, Correlates and Consequences of Organizational Commitment. Psychological Bulletin, 171–194.Google Scholar
  24. Merton, R.K. (1957). Social Theory and Social Structure (2nd ed.). Glencoe, IL: Free Press.Google Scholar
  25. Meyer, J., and Allen, N. (1997). Commitment in the Workplace. Thousand Oaks, CA: Sage.Google Scholar
  26. Morow, P. (1983). Concept Redundancy in Organizational Research: The Case of Organizational Commitment. Academy of Management Review, 8(2), 486–500.Google Scholar
  27. Mowday, R., Porter, T., and Steers, R. (1982). Employee-Organizational Linkages. New York: Academic Press.Google Scholar
  28. Mowday, R., and Steers, R. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14(1), 224–227.Google Scholar
  29. Nahapiet, J. and Ghoshal, S. (1998). Social Capital, Intellectual Capital, and the Organizational Advantage. Academy of Management Review, 23(2), 242–285.Google Scholar
  30. Northcraft, G., and Neale, M. (1994). Organizational Behavior, 2nd Ed. New York: Dryden.Google Scholar
  31. Pennings, J., Lee, K., and Van Witteloostujin, A. (1998). Human Capital, Social Capital, and Firm Dissolution. Academy of Management Journal, 41(4), 425–440.Google Scholar
  32. Pondy, L., and Mitroff, I. (1979). Beyond Open Systems Models of Organization. In B. Staw (Ed.), Research In Organizational Behavior (Vol. 1, pp. 3-39). Greenwich, CT: JAI.Google Scholar
  33. Portes, A. (1998). Social Capital: Its Origins and Applications in Modern Sociology. Annual Review of Sociology, 24, 1–24.Google Scholar
  34. Portes, A., and Landolt, P. (1996). The Downside of Social Capital. The American Prospect, May-June, 1996 (pp. 18–26).Google Scholar
  35. Putnam, R. (1995). Bowling Alone: America's Declining Social Capital. Journal of Democracy, 10(January), 24–35.Google Scholar
  36. Ravlin, E., and Meglino, B. (1987). Issues of Work Values Measurement. Research in Corporate Social Performance and Policy (Vol. 9), 153–183.Google Scholar
  37. Reichers, A. (1985). A Review and Reconcpetualization of Organizational Commitment. Academy of Management Review, 10(2), 465–476.Google Scholar
  38. Robinson, S. (1996). Trust and Breach of the Psychological Contract. Administrative Science Quarterly, 41(3), 574–599.Google Scholar
  39. Rouseau, D. (1995). Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. Thousand Oaks, CA: Sage.Google Scholar
  40. Rousseau, D., Sitkin, S., Burt, R., and Camerer, C. (1998). Not So Different Afterall: A Cross Discipline View of Trust. Academy of Management Review, 23(2), 393–404.Google Scholar
  41. Sheppard, B., and Sherman, D. (1998). The Grammars of Trust: A Model and General Implications. Academy of Management Review, 23(3), 422–437.Google Scholar
  42. Starbuck, W. (1983). Organizations as Action Generators. American Sociological Review, 48(1), 91–102.Google Scholar
  43. Steers, R. (1977). Antecedents and Outcomes of Organizational Commitment. Administrative Science Quarterly, 22, 46–56.Google Scholar
  44. Treviño, L., Butterfield, K., and McCabe, D. (1998). The Ethical Context of Organizations: Influences on Employee Attitudes and Behavior. Business Ethics Quarterly, 8(3), 447–476.Google Scholar
  45. Weick, K. (1995). Sense Making in Organizations. Thousand Oaks, CA: Sage.Google Scholar

Copyright information

© Human Sciences Press, Inc. 2002

Authors and Affiliations

  • George W. Watson
    • 1
  • Steven D. Papamarcos
    • 2
  1. 1.Department of ManagementUniversity of South FloridaTampa
  2. 2.St. John's UniversityUSA

Personalised recommendations