Journal of Business and Psychology

, Volume 16, Issue 4, pp 537–552

Social Capital and Organizational Commitment

  • George W. Watson
  • Steven D. Papamarcos


Organizational scientists have been investigating the role of human relationships vis-à-vis firm productivity for some years. Recently, Social Capital has been theorized to play a central part in the reduction of organizational transaction costs. We briefly position Social Capital among several theories claiming a role for interpersonal capital, review its theoretical nuances, and test this theoretical structure using a sample of 469 sales professionals from a leading medical services firm. Our findings indicate that trust, communication, and employee focus have significant direct and moderate indirect affects on organizational commitment.

social capital organizational commitment trust communication employee focus 


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Copyright information

© Human Sciences Press, Inc. 2002

Authors and Affiliations

  • George W. Watson
    • 1
  • Steven D. Papamarcos
    • 2
  1. 1.Department of ManagementUniversity of South FloridaTampa
  2. 2.St. John's UniversityUSA

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