Journal of Business and Psychology

, Volume 16, Issue 4, pp 553–564 | Cite as

Job-content Perceptions, Performance–reward Expectancies, and Absenteeism among Low-wage Public-sector Clerical Employees

  • Robert R. Hirschfeld
  • Leigh P. Schmitt
  • Arthur G. Bedeian


This study explored relations of job-content perceptions (i.e., skill variety and task significance), and performance–reward expectancies, with absenteeism among 134 low-wage public-sector clerical employees. Results indicated that those employees who perceived limited performance–reward expectancies (i.e., lower instrumentality), and who considered their jobs to be either higher on skill variety or task significance, were likely to be absent more often. Moreover, the link between skill variety and absenteeism was moderated by instrumentality in a manner suggesting that respondents may have utilized absenteeism as a means of compensating for perceived workplace contributions not extrinsically rewarded. These findings further suggest that employees in occupational settings for which performance-related extrinsic rewards are less available may not respond to favorable job-content perceptions in the positive manner generally predicted by job characteristics theory.

absenteeism job characteristics performance–reward expectancy clerical 


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Copyright information

© Human Sciences Press, Inc. 2002

Authors and Affiliations

  • Robert R. Hirschfeld
    • 1
  • Leigh P. Schmitt
    • 2
  • Arthur G. Bedeian
    • 3
  1. 1.Department of Management, Terry College of BusinessUniversity of GeorgiaAthens
  2. 2.University of New OrleansUSA
  3. 3.Louisiana State UniversityUSA

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