Journal of Business Ethics

, Volume 31, Issue 4, pp 285–297 | Cite as

A Corporate Social Responsibility Audit within a Quality Management Framework

  • Ton van der Wiele
  • Peter Kok
  • Richard McKenna
  • Alan Brown


In this paper a corporate social responsibility audit is developed following the underlying methodology of the quality award/excellence models. Firstly the extent to which the quality awards already incorporate the development of social responsibility is examined by looking at the Malcolm Baldrige National Quality Award and the European Quality Award. It will be shown that the quality awards do not yet include ethical aspects in relation to social responsibility. Both a clear definition of social responsibility and an improved audit instrument are required. A definition and an audit instrument are developed which stimulate movement in that direction and help organisations to reflect on their position in relation to social responsibility.

audit business ethics self-assessment social responsibility total quality management 


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Copyright information

© Kluwer Academic Publishers 2001

Authors and Affiliations

  • Ton van der Wiele
    • 1
  • Peter Kok
    • 2
  • Richard McKenna
    • 3
  • Alan Brown
    • 3
  1. 1.Erasmus University RotterdamRotterdamThe Netherlands
  2. 2.Erasmus UniversityRotterdamThe Netherlands
  3. 3.Edith Cowan UniversityPerthWestern Australia

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