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Online ratings of spinal deformity surgeons: analysis of 634 surgeons

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Abstract

Study design

Observational study.

Objective

To evaluate the online ratings of spine deformity surgeons and variables that may affect online ratings

Summary of background data

Physician review websites (PRW) continue to be an emerging trend in the US across all specialties. Previous literature with smaller sample sizes revealed that most spine surgeons are rated on at least on PRW. To date, the online ratings of spinal deformity surgeons have not been evaluated.

Materials and methods

A review of the 2017 Scoliosis Research Society (SRS) Fellowship directory for active fellows and candidate members yielded 634 active members. Online ratings from five PRWs were recorded and scaled from 0 to 100. Using SPSS, one-way analysis of variance was used to compare differences between multiple groups. A t test was used to compare differences between two groups. Significance was set at p < 0.05.

Results

Most surgeons (98.7%) were rated on at least one PRW. Surgeons in academic or hospital practice had higher ratings than those in private practice (83.4 vs. 78.8, and 83.7 vs. 78.8, p < 0.001). Surgeons with 0–5-year experience had higher ratings than more experienced surgeons (p < 0.001). However, surgeons in practice for 0–5 years also had fewer reviews than their more experienced colleagues (p < 0.05). We found no differences in ratings based on sex, specialty, or region. The largest differences in ratings between high and poorly rated spine surgeons was in areas pertaining to the doctor–patient relationship (answering questions, time spent with the patient).

Conclusion

The majority (98.7%) of SRS surgeons are rated on at least one PRW. SRS surgeons in practice between 0 and 5 years have higher ratings than more experienced surgeons, but were rated by fewer patients than their more experienced counterparts. Higher ratings were associated with variables pertaining to the patient–doctor relationship.

Level of evidence

IV.

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Funding

There was no funding provided for this study. IRB approval was not needed for this study since publicly accessible data was used.

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Authors and Affiliations

Authors

Contributions

GM BS: the acquisition, analysis, interpretation of data for the work; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. JB Jr. BA: the acquisition, analysis, interpretation of data for the work; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. CH BA: the acquisition, analysis, or interpretation of data for the work; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. EM MD: substantial contributions to the conception; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. RB, MD: substantial contributions to the conception; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. XL MD: the acquisition, analysis, or interpretation of data for the work; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. JZ MD: the acquisition, analysis, or interpretation of data for the work; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published. AM MD: substantial contributions to the conception; and drafting the work or revising it critically for important intellectual content; and final approval of the version to be published.

Corresponding author

Correspondence to Addisu Mesfin.

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Melone, G., Brodell, J., Hernandez, C. et al. Online ratings of spinal deformity surgeons: analysis of 634 surgeons. Spine Deform 8, 17–24 (2020). https://doi.org/10.1007/s43390-019-00012-4

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  • DOI: https://doi.org/10.1007/s43390-019-00012-4

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