Skip to main content
Log in

Services Received vs Services Needed by Families in Child Welfare Systems

  • Original Paper
  • Published:
International Journal on Child Maltreatment: Research, Policy and Practice Aims and scope Submit manuscript

Abstract

This article compares and contrasts the services needed by families in child welfare systems with the services that families receive. A mixed-methods approach was used to triangulate data from a variety of sources, including administrative databases, case file reviews, and focus groups with child welfare caseworkers and clients. Through this analysis, four overarching themes are explored: (a) perceptions of system-involved families’ needs, (b) engagement of families in service planning, (c) availability and accessibility of services, and (d) the quality and appropriateness of services provided to families. Findings suggest that considerable gaps and barriers exist that prevent system-involved families from receiving the services they need. The manuscript concludes with research and practice recommendations about meeting the service needs of families in child welfare systems.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Subscribe and save

Springer+ Basic
EUR 32.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or Ebook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mary I. Armstrong.

Ethics declarations

Conflict of Interest

The authors declare that they have no conflict of interest.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Armstrong, M.I., Johnson, M.H., Robst, J. et al. Services Received vs Services Needed by Families in Child Welfare Systems. Int. Journal on Child Malt. 2, 165–181 (2019). https://doi.org/10.1007/s42448-019-00019-4

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s42448-019-00019-4

Keywords

Navigation