Lessons Learned from High-Quality Residential Care Centers Around the World: A Visual Story
Evidence shows that orphaned and separated children (OSC) in resource-poor societies are more likely to experience maltreatment in the forms of neglect, discrimination, malnutrition, and emotional, physical, and sexual abuse than their non-orphaned peers. As the number of OSC rapidly increases in low- and middle-income countries (LMICs), it is important not to discount high-quality residential care centers (RCCs) as suitable options on the continuum of alternative care for OSC. This statement should not be taken to mean that residential care is always the best care option for OSC but that all alternative care options should be carefully evaluated to determine the best and most suitable fit for a child and their current needs. This essay uses photos as well as empirical data and non-empirical observations from several modern-day high-quality RCCs in LMICs to gather lessons and best practices on how to address child maltreatment. In summary, the high-quality RCCs in LMICs observed typically focused on holistically enriching and improving their centers at the child, organizational, and environmental levels to the greatest extent possible.
KeywordsResidential care center Group home Institution Orphanage Orphan Orphaned and separated children Quality care High-quality care Child maltreatment
According to UNICEF (2017), there are an estimated 140,000,000 children worldwide who have lost one or both parents and millions more who have been permanently separated from both parents (hereafter referred to as orphan and separated children [OSC]). High mortality among young adults from diseases and conditions such as malaria, tuberculosis, HIV/AIDS, pregnancy complications, and natural disasters are significantly responsible for the increasing number of orphans (Thielman et al. 2012). Millions more children are separated and in need of supportive living environments because their biological parents are: (a) unable to provide food, shelter, and safety, (b) forced to leave their children and seek employment elsewhere, or (c) physically or mentally unable to care for their children (Thielman et al. 2012).
The majority of OSC live in sub-Saharan Africa and Southern and Southeast Asia in low-resource societies that are poorly equipped to meet the social, educational, and health care needs of orphans (Thielman et al. 2012). Evidence shows there are numerous negative outcomes associated with being an OSC in a low-resource society, including traumatic grief, compromised cognitive and emotional development, less access to education, and a greater probability of being exploited for child labor (Whetten et al. 2009). Researchers widely acknowledge that orphans in low-resource societies are more likely to experience maltreatment in the forms of neglect, discrimination, malnutrition, and emotional, physical, and sexual abuse than their non-orphaned peers (Deininger et al. 2003; Gray et al. 2015; Makame et al. 2002; Morantz et al. 2013; Nichols et al. 2014). OSC are in need of living environments that both protect them from further maltreatment and promote their well-being.
For children without adequate parental care, ensuring alternative care is provided is agreed to be a public responsibility (UN General Assembly 2009). As a result, local and international communities have put into place various alternative care options in support of the millions of affected children and their households, including residential care (e.g. residential care centers [RCCs], group homes, “orphanages”), and community-based family care (e.g. extended family members’ homes, adoption, foster care). These alternative care options are intended to provide children with a rehabilitative experience in a safe, secure environment that can protect them from further maltreatment.
The extent to which residential care settings negatively affect children’s development and well-being has become a central debate for international aid policy affecting low- and middle-income countries (LMICs) with large populations of OSC. Certainly, there has been a long-documented history of child maltreatment in residential care centers for children with severe disabilities, particularly in European, Eastern European, and North American contexts (Blatt and Kaplan 1966; Melton et al. 1998). In regard to residential care for OSC, several studies of infant orphaned children who lived in socially and emotionally deprived institutions in Eastern Europe have also concluded that institutional care is damaging to the development of young children relative to foster care (Nelson et al. 2007; Smyke et al. 2002; Smyke et al. 2007; Tizard and Hodges 1978; Tizard and Rees 1975; Van Ijzendoorn et al. 2008; Zeanah et al. 2005). Moreover, these studies demonstrated powerful negative effects of deprivation on infant development and positive development when the infants were moved to live with well trained and paid foster parents. At the same time, these studies of infants in a very specific and negative caregiving environment have often been generalized by policymakers to justify a belief that all residential care settings across countries and continents must have the same poor caregiving characteristics: high child-to-caregiver ratios, shift work, low compensation for caregivers, regimented and non-individualized care, and a lack of psychological investment in the children (Juffer and Series 2008).
On the other hand, studies that were designed to compare residential care to community-based family care and which include data from a broader array of cultural and situational contexts find more nuanced results. In several studies based in low- and middle-income countries [LMICs], children in residential care centers were found to fare as well as or better than those in community-based family care on a variety of health outcomes (Aboud et al. 1991; Braitstein et al. 2013; Embleton et al. 2014; Hong et al. 2010; Merz et al. 2013; Otieno et al. 1999; Wolff et al. 1995). Whetten et al. (2009) found that children in residential care centers across five LMICs (Cambodia, India, Kenya, Tanzania, and Ethiopia) fared better than those in community-based family care settings on several outcomes, including physical health, behavioral and emotional health, intellectual functioning, and memory. They also reported great variability between individuals within care settings (larger than variability between sites or variability between care settings within a site), and they discovered that residential care vs. community-based family care settings explained only 0.3–7% of the variability in child outcomes. In other words, the study found the same continuum of low- and high-quality care among residential care as there were in community-based family care.
Indeed, when searching for the best alternative care option for orphaned or separated children, few would deny that opportunities within the extended family or in other community-based family care settings should be seriously considered. However, given the wide variety of reasons children become orphaned or separated and find themselves living outside their immediate family environment, it is reasonable to suggest that all alternative care options should be carefully and equally evaluated to determine the best fit for a child and his/her current needs. For example, a child may be better off in a high-quality family placement with adequate resources and caregiving skills than in a socially and emotionally deprived RCC stricken with child maltreatment. At the same time, a child will likely be better off in a high-quality RCC that attends to appropriate standards of child care and protection when their extended family care setting is possibly a worse living environment because of previous sexual abuse, stigma and discrimination against orphans, mental health concerns, or other special needs. Because low-quality care exists in both residential and community-based family care settings when placements are not adequately monitored and kept up to standard, it is important that all community-based family care options be held to similar standards of assessment as residential care in regard to their suitability and necessity for a child.
When the complex context of all care options is disregarded and the focus is placed on a dichotomized “either-or” choice set of residential care vs. community-based family care, harmful blanket policies can be put into practice that move children from one type of care setting to another without careful consideration of whether or not the new care setting better meets the needs or interests of the children. In some cases, governments and NGOs focus exclusively on residential care as the main option for OSC and their affected households without adequately addressing individual children’s needs and the quality of care within residential care settings. In other cases, the focus is exclusively on moving children to community-based family care settings while not allowing other care options to exist, therefore running the risk of taking children out of high-quality residential care and putting them in worse community-based family care options that lack adequate monitoring and case management systems. Thus, it is important for OSC to have a continuum of high-quality alternative care options that can meet their individual interests and needs, and it is reasonable to include high-quality RCCs as one of these suitable options.
Over the past decade, I have lived, traveled, and worked as both a child welfare practitioner and a researcher in several LMICs based in Southeast Asia, sub-Saharan Africa, and Central America. In these roles, I had the privilege of working closely with various residential care centers for orphan and separated children around the world. Early in my career as a child welfare practitioner, I worked with eight different RCCs in one city in Vietnam and went on weekly visits to meet with the directors, caregivers, and children. Throughout these site visits, I developed a deeper interest in understanding what specific components, features, and characteristics of these RCCs mattered most for child well-being. These eight RCCs within the same city seemed to vary across all possible dimensions, such as the number and age of children and the gender distribution of the children they housed, including all female, all male, and mixed-gender institutions. They varied by the length of time that they have been in operation and by the characteristics of the directors, caregivers, and staff. They varied in urban vs. rural settings, in size and space, and also in funding; and consequently, had different levels of quality and standards of care.
In one particular residential care center in Vietnam, I was accepted into what felt like a big and supportive extended family. For four years, I considered it my home away from home, a place where I made meaningful memories and deep personal connections with every caregiver, staff member, and child. It was a place where everyone looked after each other and supported one another, a place with loving caregivers and staff, and children who consistently went onto university or fulfilling careers. It was a place that carefully assessed each individual child’s needs and simultaneously supported children for whom community-based family care simply was not an option, while also providing support for children who desired to stay with or be reintegrated into their families and community. This RCC did not have the most abundant financial resources and could only support up to 30–40 children at one time, but it was the quality of care that stood out. By all accounts, my experience with this residential care center felt completely different from the “institutions” described in the former Soviet Union and Eastern European studies.
Years later, I joined the Positive Outcomes for Orphans (POFO) research team and was introduced to the largest multi-country sample of residential care centers across five low- and middle-income countries (Cambodia, India, Kenya, Tanzania, and Ethiopia). In a sample of 83 randomly selected residential care centers, our research team found that a wide range of child care models were represented, each with very diverse resources, cultural traditions, and risk/resilience features that served as protective environments in the face of extreme hardship. We also found that, on average, modern-day residential care centers looked very different from the early documented institutions. For example, in some residential care centers, caregivers lived on site, worked long hours, and may have only been paid in room and board. Many residential care centers also grew out of the community to meet the need of caring for the increasing population of orphaned children and were a part of the community in a way that perhaps early institutions were not. These modern-day residential care centers were not family-style community care nor foster care, but they also did not look like the institutions described in Eastern European contexts. So, one begs the question: if these modern-day residential care centers represented a new kind of care structure that minimized the harm and maltreatment documented in the early Eastern European institutions, could it be important to protect these organic care structures in parts of the world without other support systems in place?
As my exposure to different low- and high-quality RCCs around the world grew with my travels and work, I kept coming back to the question of how certain high-quality RCCs were addressing child maltreatment (i.e. neglect, discrimination, malnutrition, and emotional, physical, and sexual abuse) in more holistic and novel ways that went beyond meeting basic needs. Concurrently, as I got more involved with the POFO Study as a researcher, I found that many of my early observations that I made as a practitioner actually had empirical weight behind them. Particularly, in a follow-up POFO study that I recently led that examined child psychosocial well-being across “high” and “low” levels of quality of care in five LMICs, I found negligible differences in psychosocial well-being between residential- and community-based family care settings, suggesting the important factor in well-being is actually the quality of care within a setting rather than the setting of care (Huynh et al. In Review). As I continue my work as a researcher, I find myself more determined to understand what specific components, features, and characteristics of RCCs matter most for children.
Throughout my time working in these modern-day residential care centers (most notably in Vietnam, Cambodia, El Salvador, and Ethiopia), I have made a few main observations of how high-quality residential care centers in LMICs were striving to address child maltreatment of OSC. As a humanitarian photographer, I also sought to tell this story visually as there is scant visual documentation of what RCCs look like outside a Western context. Fortunately, I was given the rare opportunity to document some of these centers visually, an opportunity that is usually inaccessible to outside visitors or foreigners. I took this opportunity very seriously, with many ethical considerations in mind, by making sure to explain my consent and protection-focused process to everyone involved. Only then did I move forward with asking for photo consent by the directors, caregivers, staff, and youth. As a result, most of my photos from residential care centers focus on specific components, features, and characteristics of the living environments and shy away from any human subjects.
Observation #1: High-Quality RCCs Holistically Address Children’s Development and Needs
One of the very first observations that I made was how the quality of caregiving seemed to really matter for child well-being. According to O’Donnell et al. (2008), “quality of caregiving” can be defined as good when there is an identified caregiver (parent or guardian) who provides the child with a stable, nurturing, and emotionally secure environment. The relationship between the caregiver and child should also provide physical and psychological security for the child. Indeed, attachment theory (Bowlby 1983) emphasizes the importance of early experiences with a few warm and socially-emotionally responsive adults who are relatively stable in the child’s life. Consequently, these early experiences can help the child develop a foundation of appropriate social-emotional development and long-term mental health.
Access to Health Care Services
Access to Educational Opportunities
Positive Youth Development / Life Skills Programming
Observation #2: High-Quality RCCs Have Healthy Organizational Climates with Thoughtful Standards and Practices
Healthy Organizational Climates
Many of the high-quality RCCs I have witnessed had commitments to creating and sustaining healthy organizational and staff climates, which can be defined as what the organization or staff are like in terms of practices, policies, procedures, and routines (Ostroff et al. 2012). In these high-quality RCCs, staff were equally valued and aligned in both mission and goals in a way that promoted greater engagement, teamwork, and higher staff morale. Staff were also encouraged to be creative and collaborative in problem-solving and would work together with other community members or organizations to improve the organization. There was often supportive and strong leadership that provided clearly defined structure and order but also ample opportunities for necessary adaptation and change. Support for caregiver staff, specifically, was also apparent in the form of weekly check-in meetings, continued caregiver training opportunities, and intentional caregiver timetables and vacation schedules to both prevent staff burnout and promote continuity of care. Indeed, in a study by Thielman and colleagues (Thielman et al. 2012), caregiver health was the strongest and most consistent predictor of child health, therefore affirming that there should be more emphasis on organizational strategies to support caregivers and their health.
Thoughtful Standards and Practices for Caring for Children
High-quality RCCs often have well-established protocols and policies that prioritize both child privacy and protection from abuse and exploitation. Maltreatment in the form of emotional, physical, and sexual abuse and exploitation of orphaned children is commonplace in high-prevalence HIV/AIDS areas and has historically been common in low-quality residential care and community-based family care. Without the safety provided by loving and committed caregivers and adults, many OSC are vulnerable to maltreatment such as unacceptable child labor or sexual exploitation, such as sex trafficking and early marriage. Many high-quality RCCs have a number of child protection policies in place to prevent abuse and exploitation from both the staff and caregivers as well as outside visitors. For example, many high-quality RCCs have limitations on photography from outside visitors (which explains why most of my photos do not have identifying features of children) or policies that place mandatory background checks on volunteers. For the residential care center that I worked closely with in Vietnam, I helped create a child’s rights-based manual to transform their global volunteer program in a way that prioritized children’s rights, including their rights to privacy and protection.
Observation #3: When it Comes to Care Setting, High-Quality RCCs Approximate “Family-Like” Environments
At the environmental level of RCCs, there seems to be a few general best practices and standards related to the physical and social-emotional environment that help address child maltreatment, all of which are related to the concept of approximating “family-like” environments as closely as possible.
Physical “Family-Like” Environment
Social-Emotional “Family-Like” Environment
Perhaps just as important to approximating a “family-like” environment is the actual “social-emotional” environment of the RCC. Most high-quality RCCs I have encountered have a way of operating that largely resembles a big and supportive extended family. There were often lower child-to-caregiver ratios so that caregivers did not undertake too many child-rearing responsibilities at once. There was often a culture of community integration, where community peers from nearby neighborhoods would visit and play with the children residing in RCCs. Children in these high-quality RCCs were also often assigned one primary caregiver, and the child remained in the same group from entry until graduation.
The proposition that every OSC should be raised in a community environment that is family-based is an ideal to be striven for but perhaps may work better in theory than in practice, until improved systems are in place. As the number of OSC rapidly continues to increase in LMICs and as more research suggests children in high-quality residential care can fare as well as or better than those in community-based family care, it is important not to discount high-quality RCCs as a suitable option on the continuum of alternative care for OSC. This statement should not be taken to mean that residential care is always the best care option for OSC but that all alternative care options should be carefully evaluated to determine the best and most suitable fit for a child and their current needs.
Although this photo essay was not intended to be an exhaustive list of “ingredients” for high-quality residential care, there is much to be learned from modern-day high-quality RCCs in LMICs and the holistic ways that they are intentionally addressing all aspects of child maltreatment. Not all of the high-quality RCCs I came across in LMICs across Southeast Asia, sub-Saharan Africa, and Central America had abundant financial resources either, but they did all focus on holistically enriching and improving their centers at the child, organizational, and environmental levels to the greatest extent possible. Future research is needed to create tools and measures that could monitor and evaluate the quality of care within all residential care and community-based family care settings. These measures will likely have to be adapted for different child demographics as well as socioeconomic and cultural contexts. There is also a need for more research that determines what good child outcomes look like in different socioeconomic and cultural contexts and further research that teases out the causality of specific characteristics within these care settings and contexts that are associated with improved child outcomes. Additionally, more research is needed to help stakeholders understand what kind of monitoring and evaluation or case management systems are most needed to effectively support and advocate for the well-being of orphaned and separated children across all types of care settings.
Compliance with Ethical Standards
Conflict of Interest
The author declares there are no conflicts of interest.
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