Information need assessment of health care workers in large hospitals of Delhi: an empirical study

  • Babita G. Kataria
  • A. K. Saini
  • Sangeeta Gupta
Original Research


The state of hospitals both it is public or private after implementation and smooth running of healthcare information systems will be transformed in all aspects. It will further provide benefits to all health care workers (HCW) by timely fulfilling the information needs. It is anticipated that the implementation will have better results and will decrease medical errors, escalate legibility, reduce costs and enhance the quality of healthcare system. Moreover, if the need of HCW is identified and served properly only then it increases the effectiveness of health care information system (HCIS). The issues regarding standardization of information needs will be maintained, if the management of electronic medical records, technology acceptability, resistance, adoption, implementation, policy issues and security are taken care with utmost caution. This paper identifies the IT interventions used in obtaining needful information of HCW through computing confirmatory factor analysis on the data collected from heath care workers of large hospitals of Delhi.


Health care information system (HCIS) Health care workers (HCW) Confirmatory factor analysis (CFA) Health care information technology (HIT) 



We are heartily grateful to all the public and private hospitals authorities for giving permission to conduct the study. Moreover, we are also thankful to all the hospital health care workers that they gave time and understood the importance of the study. Many of them had helped a lot in conducting the research by making us reach the right respondent. We are grateful to all the authors for doing research earlier, so that we were able to read and refer their research for a better understanding. We should not forget to give special thanks to our family because without their motivation, we could not have walked a single step.


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Copyright information

© Bharati Vidyapeeth's Institute of Computer Applications and Management 2018

Authors and Affiliations

  • Babita G. Kataria
    • 1
  • A. K. Saini
    • 1
  • Sangeeta Gupta
    • 2
  1. 1.USMS, Guru Gobind Singh Indraprastha UniversityDelhiIndia
  2. 2.Department of ManagementManagement Education and Research InstituteDelhiIndia

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