Abstract
Innovation is strongly associated with survival and growth of all kind of organizations in a global competitive economy. Moreover, nowadays companies are increasingly questioned on how they deliver innovative solutions to deep-seated problems, such as poverty. Our research aims to understand how Economy of Communion (EoC) companies respond to this challenge by applying the logic of gratuitousness and giving. This paper examines the altruistic behaviour of EoC leaders and the connection with organizational innovation, necessary for firm’s survival in the long-term. We analyse these connections through a qualitative descriptive case study of three Spanish EoC companies. The findings reveal altruistic behaviours of leaders seeking the Common Good. Innovation derives from the desire to help others, such as employees and customers. Moreover, the findings reveal that a culture of dialogue among employees, managers and the whole organisation enhances risk-taking and, therefore, innovation The paper contributes to our understanding of how EoC companies are able to reconcile innovation with the ideal of altruism, distinctive of the Economy of Communion. We believe that this study opens up a wide range of future research opportunities on the antecedents of an innovative organizational culture.
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Notes
The EoC company aims to meet three objectives: (1) creating new businesses, increasing and strengthening existing ones through productivity, employment and sustainable development, and supporting the State in helping the most vulnerable; (2) training employees and managers in the values of brotherhood and reciprocity with a special focus on the new generations and (3) helping the poor at local and global level, giving them assistance with basic needs in emergency situations (Baldarelli 2007; Argiolas 2014).
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Acknowledgement
We gratefully acknowledge the support provided through the Management and Human Resources 2017/18–238 Research Grant, awarded by the Universidad Católica de Valencia “San Vicente Mártir”; the support from the Spanish EoC Association, and from the three companies that participated in the research.
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Appendices
Appendix 1. EoC Guidelines. Source: Lopez et al. (2013)
Principle 1 Business Leaders and Workers | A participative environment is encouraged. |
Capital investment decisions favour job creations initiatives. | |
The human person, not capital, remains at the centre of the business. | |
Employees are provided competitive benefits packages and help in times of hardship | |
Principle 2 Relationship with customers, suppliers, the public, and others outside the company | The most modern means available are used in order to offer customers useful quality goods and services at fair prices. |
Relationships with suppliers, customers, and public administrators are based on mutual respect and trust. | |
The true value of one’s goods and services are presented without negative portrayals of the competition. “Relationship capital” is regarded as important for stable and resilient economic growth. | |
Principle 3 Ethics | Personal growth. |
Compliance with laws and ethical dealings with tax authorities, regulators and labour unions. | |
Legal and ethical behaviour towards employees. | |
The wellbeing of customers is considered when establishing quality standards of products. | |
Principle 4 Quality of Life & Production | The quality of interpersonal relationships within the organization is important; the goal is to become community. |
Health and well-being are important—provisions are made for those with special needs. | |
Working conditions are appropriate for the type of business | |
Excessive hours/days of work are avoided; vacations are provided. | |
Safe and environmentally friendly products are produced. | |
Principle 5 Harmony in the Working Environment | Mutual respect and trust are promoted. |
Teamwork and personal development are fostered. | |
Clean, orderly environments are maintained. | |
Principle 6 Training and Education | Personnel selection criteria and professional development programs foster mutual support and the sharing of talents and ideas. |
Opportunities are provided for continuous learning to enable individuals to achieve personal and corporate objectives. | |
Principle 7 Communications | Open and honest communications are fostered; input is valued. |
“Culture of giving” principles are shared. | |
Communication among EoC participants is maintained at local and international levels. |
Appendix 2 Case Study Protocol
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1.
Introduction to the Research Topic
In this research we are interested in deepening in the altruistic behaviours of EoC leaders in such organisations. Specifically, the connections with innovation.
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2.
Characteristics of the Cases to Be Selected and the Selection Process
Three representative companies of the EoC with a long history of involvement in the project will participate in this study. Their general managers will be contacted to find out if they are willing and interested in participating in the study.
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3.
Material Collection Procedures
Interviews: The general manager and two other subordinates will be interviewed, preferably if they are middle managers. The interviews will last approximately one hour and will be structured by means of a general guide, although it will always be encouraged that the interviewee can add any topic of interest not included in the guide. If possible, and provided that the interviewee agrees, the interviews will be recorded.
Documentation:
We will collect additional documentation to expand on the information obtained in the interviews, so we will consult the company’s website, documents that reflect their adherence to the EoC project as well as organization charts or projects they are currently carrying out that reflect innovation and their performance.
Treatment of the information.
With the information collected, he will build a case study. In any case, permission will be requested to use the company’s identity in the publications of the research results.
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4.
Topics to Be Covered in the Interviews
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4.1
EoC
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How they decide to take the approach?
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How the EoC principles are lived in the company?
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4.2
Altruistic Behaviour
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How altruism is understood and put into practice?
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What specific aspects/facts/attitudes of altruistic behaviour?
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Is this behaviour shared among the people in the organisation?
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Is this behaviour shared with suppliers, clients, institutions, competition...?
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What specific consequences may altruism have on the company?
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4.3
Innovation
Considering the last 3 years.
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Market launch of completely new products?
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Market launch of substantially improved products?
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Complete redesign of processes?
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Incremental process improvement?
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Incorporation of new knowledge and technologies into the company?
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Improvement of the existing technologies and knowledge in the company?
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Esteso-Blasco, M.A., Gil-Marqués, M. & Sapena, J. Leadership in Economy of Communion Companies. Contribution to the Common Good through Innovation. Humanist Manag J 6, 77–101 (2021). https://doi.org/10.1007/s41463-020-00095-6
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DOI: https://doi.org/10.1007/s41463-020-00095-6