An integrated fuzzy model for evaluation and selection of mobile banking (m-banking) applications using new fuzzy-BWM and fuzzy-TOPSIS

Table 9 Optimal fuzzy weight, crisp weight, and fuzzy consistency ratio of factors

Criteria	Ease of user	Usefulness	Riskiness
Fuzzy weight	(0.081, 0.142, 0.204)	(0.000, 0.285, 0.510)	(0.285, 0.571, 0.918)
Crisp weight	0.142	0.275	0.581
\(\tilde{\upxi} *\) and R(FCR)	(0.038, 0.071, 0.102) 0.714