An integrated fuzzy model for evaluation and selection of mobile banking (m-banking) applications using new fuzzy-BWM and fuzzy-TOPSIS

Table 11 Rating of m-banking applications using the fuzzy linguistic term used in fuzzy TOPSIS

	A1 (iMobile)	A2 (PayZapp)	A3 (M-Connect)	A4 (Axis Mobile)	A5 (Yono)	A6 (Kotak-811)	A7 (Go Mobile)	A8 (PNB-One)	A9 (Candi)
S1	VG	VG	M	VG	G	G	G	G	G
S2	G	VG	G	G	G	G	M	G	G
S3	M	VG	G	G	VG	G	M	VG	G
S4	VG	VG	G	VG	G	VG	G	G	G
S5	VG	VG	G	VG	VG	VG	G	G	G
S6	G	VG	G	M	M	M	M	M	M
S7	VG	G	G	VG	G	G	G	G	G
S8	G	VG	M	G	G	G	VG	G	G
S9	G	VG	M	VG	G	VG	G	G	G
S10	VG	VG	M	G	G	VG	G	G	VG
S11	G	VG	M	G	G	VG	G	G	G
S12	VG	VG	G	VG	G	VG	G	G	VG
S13	VG	VG	G	G	G	VG	G	G	G
S14	G	VG	G	G	G	VG	VG	G	G
S15	VG	M	G	G	VG	G	VG	G	VG
S16	VG	G	G	G	VG	G	G	G	G
S17	VG	VG	VG	G	VG	VG	G	G	VG
S18	G	VG	G	G	VG	VG	G	G	G
S19	VG	VG	G	G	VG	VG	G	G	G
S20	G	VG	G	VG	G	G	G	G	G
S21	VG	VG	G	VG	G	VG	G	G	VG
S22	VG	VG	VG	G	VG	G	G	VG	VG
S23	VG	VG	VG	G	VG	G	G	VG	VG
S24	G	VG	VG	G	VG	G	G	VG	VG
S25	VG	G	G	G	G	G	G	G	G
S26	G	G	G	G	G	G	G	G	G
S27	VG	M	G	G	G	G	G	VG	VG
S28	G	VG	VG	G	VG	G	G	VG	G
S29	G	VG	VG	G	VG	G	G	VG	G
S30	G	VG	VG	G	VG	G	G	VG	G

	A1 (iMobile)	A2 (PayZapp)	A3 (M-Connect)	A4 (Axis Mobile)	A5 (Yono)	A6 (Kotak-811)	A7 (Go Mobile)	A8 (PNB-One)	A9 (Candi)
S1	VG	VG	M	VG	G	G	G	G	G
S2	G	VG	G	G	G	G	M	G	G
S3	M	VG	G	G	VG	G	M	VG	G
S4	VG	VG	G	VG	G	VG	G	G	G
S5	VG	VG	G	VG	VG	VG	G	G	G
S6	G	VG	G	M	M	M	M	M	M
S7	VG	G	G	VG	G	G	G	G	G
S8	G	VG	M	G	G	G	VG	G	G
S9	G	VG	M	VG	G	VG	G	G	G
S10	VG	VG	M	G	G	VG	G	G	VG
S11	G	VG	M	G	G	VG	G	G	G
S12	VG	VG	G	VG	G	VG	G	G	VG
S13	VG	VG	G	G	G	VG	G	G	G
S14	G	VG	G	G	G	VG	VG	G	G
S15	VG	M	G	G	VG	G	VG	G	VG
S16	VG	G	G	G	VG	G	G	G	G
S17	VG	VG	VG	G	VG	VG	G	G	VG
S18	G	VG	G	G	VG	VG	G	G	G
S19	VG	VG	G	G	VG	VG	G	G	G
S20	G	VG	G	VG	G	G	G	G	G
S21	VG	VG	G	VG	G	VG	G	G	VG
S22	VG	VG	VG	G	VG	G	G	VG	VG
S23	VG	VG	VG	G	VG	G	G	VG	VG
S24	G	VG	VG	G	VG	G	G	VG	VG
S25	VG	G	G	G	G	G	G	G	G
S26	G	G	G	G	G	G	G	G	G
S27	VG	M	G	G	G	G	G	VG	VG
S28	G	VG	VG	G	VG	G	G	VG	G
S29	G	VG	VG	G	VG	G	G	VG	G
S30	G	VG	VG	G	VG	G	G	VG	G

	A1 (iMobile)	A2 (PayZapp)	A3 (M-Connect)	A4 (Axis Mobile)	A5 (Yono)	A6 (Kotak-811)	A7 (Go Mobile)	A8 (PNB-One)	A9 (Candi)
S1	VG	VG	M	VG	G	G	G	G	G
S2	G	VG	G	G	G	G	M	G	G
S3	M	VG	G	G	VG	G	M	VG	G
S4	VG	VG	G	VG	G	VG	G	G	G
S5	VG	VG	G	VG	VG	VG	G	G	G
S6	G	VG	G	M	M	M	M	M	M
S7	VG	G	G	VG	G	G	G	G	G
S8	G	VG	M	G	G	G	VG	G	G
S9	G	VG	M	VG	G	VG	G	G	G
S10	VG	VG	M	G	G	VG	G	G	VG
S11	G	VG	M	G	G	VG	G	G	G
S12	VG	VG	G	VG	G	VG	G	G	VG
S13	VG	VG	G	G	G	VG	G	G	G
S14	G	VG	G	G	G	VG	VG	G	G
S15	VG	M	G	G	VG	G	VG	G	VG
S16	VG	G	G	G	VG	G	G	G	G
S17	VG	VG	VG	G	VG	VG	G	G	VG
S18	G	VG	G	G	VG	VG	G	G	G
S19	VG	VG	G	G	VG	VG	G	G	G
S20	G	VG	G	VG	G	G	G	G	G
S21	VG	VG	G	VG	G	VG	G	G	VG
S22	VG	VG	VG	G	VG	G	G	VG	VG
S23	VG	VG	VG	G	VG	G	G	VG	VG
S24	G	VG	VG	G	VG	G	G	VG	VG
S25	VG	G	G	G	G	G	G	G	G
S26	G	G	G	G	G	G	G	G	G
S27	VG	M	G	G	G	G	G	VG	VG
S28	G	VG	VG	G	VG	G	G	VG	G
S29	G	VG	VG	G	VG	G	G	VG	G
S30	G	VG	VG	G	VG	G	G	VG	G

	A1 (iMobile)	A2 (PayZapp)	A3 (M-Connect)	A4 (Axis Mobile)	A5 (Yono)	A6 (Kotak-811)	A7 (Go Mobile)	A8 (PNB-One)	A9 (Candi)
S1	VG	VG	M	VG	G	G	G	G	G
S2	G	VG	G	G	G	G	M	G	G
S3	M	VG	G	G	VG	G	M	VG	G
S4	VG	VG	G	VG	G	VG	G	G	G
S5	VG	VG	G	VG	VG	VG	G	G	G
S6	G	VG	G	M	M	M	M	M	M
S7	VG	G	G	VG	G	G	G	G	G
S8	G	VG	M	G	G	G	VG	G	G
S9	G	VG	M	VG	G	VG	G	G	G
S10	VG	VG	M	G	G	VG	G	G	VG
S11	G	VG	M	G	G	VG	G	G	G
S12	VG	VG	G	VG	G	VG	G	G	VG
S13	VG	VG	G	G	G	VG	G	G	G
S14	G	VG	G	G	G	VG	VG	G	G
S15	VG	M	G	G	VG	G	VG	G	VG
S16	VG	G	G	G	VG	G	G	G	G
S17	VG	VG	VG	G	VG	VG	G	G	VG
S18	G	VG	G	G	VG	VG	G	G	G
S19	VG	VG	G	G	VG	VG	G	G	G
S20	G	VG	G	VG	G	G	G	G	G
S21	VG	VG	G	VG	G	VG	G	G	VG
S22	VG	VG	VG	G	VG	G	G	VG	VG
S23	VG	VG	VG	G	VG	G	G	VG	VG
S24	G	VG	VG	G	VG	G	G	VG	VG
S25	VG	G	G	G	G	G	G	G	G
S26	G	G	G	G	G	G	G	G	G
S27	VG	M	G	G	G	G	G	VG	VG
S28	G	VG	VG	G	VG	G	G	VG	G
S29	G	VG	VG	G	VG	G	G	VG	G
S30	G	VG	VG	G	VG	G	G	VG	G