Academic Psychiatry

, Volume 40, Issue 4, pp 707–709 | Cite as

Using a Store-and-Forward System to Provide Global Telemental Health Supervision and Training: A Case from Syria

  • Hussam Jefee-BahloulEmail author
  • Andres Barkil-Oteo
  • Nawras Shukair
  • Wael Alraas
  • Wissam Mahasneh
Column: Educational Case Report

Not only in humanitarian conflict settings but throughout the globe, the provision of mental health services has always faced practical difficulties, such as the availability of flexible manpower of supervisors on the ground. Telemental health offers an alternative way to provide clinical supervision and services globally [1]. The use of videoconferencing-based clinical supervision has been reported in studies involving the teaching of medical students [2], psychiatry residents and fellows [3], and psychoanalysis candidates [4]. In addition, telemental health educational programs for psychologists and medical professionals are now being proposed [5].

In this report, we present a global telemental health system that provides clinical consultations and supervision to health care providers in the Syrian humanitarian setting, using store-and-forward technology, as an alternative to videoconferencing. Store-and-forward telemental health utilizes the indirect transmission of electronic text...



On behalf of all authors, the corresponding author states that there is no conflict of interest.


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Copyright information

© Academic Psychiatry 2015

Authors and Affiliations

  • Hussam Jefee-Bahloul
    • 1
    • 2
    Email author
  • Andres Barkil-Oteo
    • 1
  • Nawras Shukair
    • 2
  • Wael Alraas
    • 3
  • Wissam Mahasneh
    • 4
  1. 1.Yale School of MedicineNew HavenUSA
  2. 2.University of Massachusetts Medical SchoolWorcesterUSA
  3. 3.Union of Syrian Medical Relief Organizations, National Center for Mental HealthReyhanliTurkey
  4. 4.Organization of Islamic Cooperation, Center for Trauma and Mental Health ManagementKilisTurkey

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