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Reed M, et al. Patient-Initiated-E-mails-to-Providers-Associations-With-Out-of-Pocket-Visit-Costs-and-Impact-on-Care-Seeking-and-Health. American Journal of Managed Care 21: e632-e639, No. 12, 21 Dec 2015. Available from: URL: http://www.ajmc.com/journals/issue/2015/2015-vol21-n12/Patient-Initiated-E-mails-to-Providers-Associations-With-Out-of-Pocket-Visit-Costs-and-Impact-on-Care-Seeking-and-Health
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Email messages reduce other healthcare usage. PharmacoEcon Outcomes News 744, 15 (2016). https://doi.org/10.1007/s40274-016-2719-8
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DOI: https://doi.org/10.1007/s40274-016-2719-8