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Does telephone triage speak to patients' needs?

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PharmacoEconomics & Outcomes News

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Notes

  1. Contacts included those within the practice and at primary care out-of-hours clinics, walk-in centres and accident and emergency departments.

References

  1. Campbell JL, et al. Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis. Lancet : 4 Aug 2014. Available from: URL: http://dx.doi.org/10.1016/S0140-67361461058-8.

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  2. Osborn J, et al. Management of same-day appointments in primary care. Lancet : 4 Aug 2014. Available from: URL: http://dx.doi.org/10.1016/S0140-67361461173-9.

    PubMed  Google Scholar 

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Does telephone triage speak to patients' needs?. PharmacoEcon Outcomes News 709, 5 (2014). https://doi.org/10.1007/s40274-014-1453-3

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  • DOI: https://doi.org/10.1007/s40274-014-1453-3

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