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Completing a Questionnaire at Home Prior to Needs Assessment in General Practice: A Qualitative Study of Cancer Patients’ Experience

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Abstract

Background

Systematic assessments of cancer patients’ rehabilitation needs are recommended, and questionnaires are considered to be useful tools when making such assessments.

Objective

The aim of this study was to explore patients’ experience of completing a questionnaire about their problems and distress at home prior to a needs assessment in general practice.

Methods

Sixteen patients were recruited by their general practitioners (GPs). Semi-structured interviews were conducted in the home of the participants and at the general practice, with one interview taking place over the phone. Data were analyzed using systematic text condensation.

Results

Twelve women and four men aged between 49 and 83 years of age, and diagnosed with various cancers between 1 month and 4 years ago, participated in the study. The results showed how the completion of a questionnaire at home provided patients with an opportunity to reflect on different problems, and the importance of these problems to the patient’s everyday life, as well as an opportunity to articulate which problems they wanted to discuss with their GPs.

Conclusions

The results demonstrate that completing a questionnaire seems to stimulate patients’ ability to reflect on their situation, clarify the importance of different problems to their everyday lives, and articulate these considerations to their GPs. Furthermore, we have shown that a questionnaire has the ability to interact with the patient and instigate a process of awareness. It is important to acknowledge this process of interaction between patient and questionnaire as an important part of understanding how and why questionnaires may support the patient when completing a questionnaire prior to a clinical encounter.

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Acknowledgments

The authors would like to thank the GPs and patients who kindly participated in this study; the Danish Milieu for Humanistic Cancer Research for supporting a writing retreat for Susanne Thayssen; Lise Keller Stark and Merete Moll Lund for proofreading the manuscript; and Nina Døssing for help with transcribing the interviews.

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Correspondence to Susanne Thayssen.

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Author contributions

Susanne Thayssen, Dorte Gilså Hansen, Helle Ploug Hansen, Mette Terp Høybye, and Palle Mark Christensen contributed to the conception and design of the study; Susanne Thayssen, Palle Mark Christensen, and Jens Søndergaard were responsible for the recruitment of GPs; Susanne Thayssen conducted the interviews and managed the data; Susanne Thayssen and Helle Ploug Hansen performed the data analysis; and Susanne Thayssen, Dorte Gilså Hansen, Helle Ploug Hansen, Mette Terp Høybye, and Jens Søndergaard contributed to the interpretation of results.

Susanne Thayssen drafted the first version of the manuscript; Susanne Thayssen, Dorte Gilså Hansen, Jens Søndergaard, Mette Terp Høybye, Palle Mark Christensen, and Helle Ploug Hansen critically reviewed, revised and supplemented the manuscript; and all authors approved the final version of the article. Susanne Thayssen is the overall guarantor.

Funding

This study was accomplished thanks to funding from the Danish Research Foundation for General Practice and the National Research Center of Cancer Rehabilitation, Research Unit of General Practice, Odense, Denmark. The National Research Center of Cancer Rehabilitation is partly financed by the Danish Cancer Society.

Ethics approval

Ethics approval was obtained from the local Ethics Committee (s-20122000-5) and the Danish Data Protection Agency (2012-41-0141). Informed consent was obtained from all individual participants included in the study, and all the participants were informed that they could decline participation at any time.

Conflict of interest

Susanne Thayssen, Helle Ploug Hansen, Palle Mark Christensen, and Mette Terp Høybye declare that they have no conflicts of interest. As the Director of the Research Unit for General Practice, Jens Søndergaard has received several grants for cancer rehabilitation research, and has received financial support from the Danish Cancer Society to travel to a conference on cancer rehabilitation. Dorte Gilså Hansen is Head of the National Research Center of Cancer Rehabilitation, Research Unit of General Practice, and has received research grants from the Danish Cancer Society.

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Thayssen, S., Hansen, D.G., Søndergaard, J. et al. Completing a Questionnaire at Home Prior to Needs Assessment in General Practice: A Qualitative Study of Cancer Patients’ Experience. Patient 9, 223–230 (2016). https://doi.org/10.1007/s40271-015-0144-x

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