Good international collaboration can positively affect the delivery of health services and patient care where fresh ideas and new leadership can promote interventions that address medication error problems by improving professional practices and healthcare outcomes. The medication error training course that was held in January 2020 in joint cooperation with SIG-ME and the Egyptian Chapter had a tangible impact on participants. Some of those participants work in the Palestine Red Crescent Society (PRCS), which is part of the International Committee of the Red Cross (ICRC) in Geneva.
Those trainees decided to put the lessons they had learned into practice to minimize medication errors faced by Palestinian refugees because of medicine shortages.
This led to an ambitious initiative aiming to save lives and minimize the medication-related harm caused by unsafe practices and errors by creating an executable framework and a well-defined therapeutic management strategy. Indeed, contact was made with the ISoP Egypt Chapter to implement the project in the PRCS Egypt branch, which operates one hospital in Cairo, and then the action plan was adopted by the PRCS branches in Jordan, Lebanon, West Bank, Gaza Strip, and Syria to improve patient safety, aiming to facilitate improvements in ordering, receiving, dispensing, and supplying medicines .
The framework includes six strategic activities based on the training participants received via the SIG-ME:
Identifying and addressing gaps in the development of information technology (IT) infrastructure to support and leverage electronic health record (EHR) utilization
Determining effective data collection and processing techniques
Deciding on different types of coding schemes to represent data
Evaluating a cluster of individual case safety reports (ICSRs) in a particular database and integrating the drug safety information obtained
Promoting systems-based drug safety
Involving patients in treatment-related decision-making to improve health outcomes through the development and implementation of educational programs geared towards stakeholder engagement.
All these activities help to amend the workflow by addressing the defects of service delivery and developing more effective healthcare systems. In addition, the Egyptian Chapter of ISoP engaged in developing streamlined EHR software that renders patient medical information (including medical history, previous surgeries, treatment plans, and other data) and minimizes the barriers to reporting by replacing paper forms with electronic methods of reporting wherever feasible.