Abstract
The supply chain disruptions caused primarily by the COVID-19 pandemic catastrophe are expected to prolong the global chip shortage for several more years, making it a pressing concern across industries worldwide. Nonetheless, the influence of supply chain disruptions on firm performance within the semiconductor industry, especially in developing countries like Malaysia, has received limited attention in previous studies. This study aims to determine how supply chain adaptive techniques that combine robustness, agility, and resilience during the COVID-19 pandemic affected multinational firms' performance in the semiconductor industry in Malaysia. The nature of the study is quantitative, using survey methodology. The data were collected from 82 multinational corporations of semiconductor firms through an online platform. The findings show that resilience in supply chain adaptive strategies significantly impacted multinational corporations' semiconductor industries during the COVID-19 pandemic. However, the success of semiconductor firms during the COVID-19 pandemic was not greatly affected by the resilience and agility of supply chain adaptive strategies. The findings offer valuable insights into how firms implemented supply chain adaptive strategies during the challenging times of the COVID-19 pandemic. The knowledge can enable them to lessen the effect of the COVID-19 pandemic supply chain disruption and eventually enhance the firm's performance. Future studies should examine the new aspect of supply chain strategies, such as demand-driven planning, which uses technological tools for climate adaptation in times of crisis.
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Appendix
Appendix
Measurement Items
Firm performance: Likert scale, 1 = Strongly disagree, 5 = Strongly agree | |
---|---|
Code | Item |
FP1 | Our organization reported steady sales growth during the COVID-19 pandemic crisis |
FP2 | Our organization achieved profitability growth targets during the COVID-19 pandemic crisis |
FP3 | Our organization increased its competitive market share during the COVID-19 pandemic crisis |
FP4 | Our organization maintains a strong and positive long-term relationship with its customers during the COVID-19 pandemic crisis |
FP5 | Our manufacturing and delivery lead-time have increased during the COVID-19 pandemic crisis |
Supply chain robustness strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree | |
---|---|
Code | Item |
ASRO1 | Our organization has written actions to handle the communication, business process, and recovery plan during a crisis |
ASRO2 | Our organization has a robust strategy to manage regular fluctuations efficiently under normal circumstances or major disruptions |
ASRO3 | Our organization has a regular schedule to review the change control management of all business continuity plan components |
ASRO4 | Our organization can return to operations quickly if a major crisis occurs and interrupts our supply chain |
ASRO5 | Our organization ensures the core processes quickly resume following a system failure/disruptions recovery plan |
Supply chain agility strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree | |
---|---|
Code | Item |
ASAG1 | Our suppliers quickly share relevant information with our organization |
ASAG2 | Our organization can generate the required data quickly in decisions making process |
ASAG3 | Our organization has processes in place that allow for quick decision-making |
ASAG4 | Our organization can implement the changes in supply quickly once decisions have been made |
ASAG5 | Our suppliers can support our increasing demand |
Supply chain resilience strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree | |
---|---|
Code | Item |
ASRE1 | Our organization can recover quickly without impacting customer delivery |
ASRE2 | Our organization always has multiple sourcing options |
ASRE3 | Our organization has a high level of agility to increase or decrease production |
ASRE4 | Our organization has better visibility into the supply chain to make decisions faster |
ASRE5 | Our organization ensures it always has competitive pricing |
ASRE6 | Our organization ensures it has the financial viability of all key suppliers |
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Ishak, S., Shaharudin, M.R., Salim, N.A.M. et al. The Effect of Supply Chain Adaptive Strategies During the COVID-19 Pandemic on Firm Performance in Malaysia's Semiconductor Industries. Glob J Flex Syst Manag 24, 439–458 (2023). https://doi.org/10.1007/s40171-023-00347-y
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DOI: https://doi.org/10.1007/s40171-023-00347-y