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The Effect of Supply Chain Adaptive Strategies During the COVID-19 Pandemic on Firm Performance in Malaysia's Semiconductor Industries

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Abstract

The supply chain disruptions caused primarily by the COVID-19 pandemic catastrophe are expected to prolong the global chip shortage for several more years, making it a pressing concern across industries worldwide. Nonetheless, the influence of supply chain disruptions on firm performance within the semiconductor industry, especially in developing countries like Malaysia, has received limited attention in previous studies. This study aims to determine how supply chain adaptive techniques that combine robustness, agility, and resilience during the COVID-19 pandemic affected multinational firms' performance in the semiconductor industry in Malaysia. The nature of the study is quantitative, using survey methodology. The data were collected from 82 multinational corporations of semiconductor firms through an online platform. The findings show that resilience in supply chain adaptive strategies significantly impacted multinational corporations' semiconductor industries during the COVID-19 pandemic. However, the success of semiconductor firms during the COVID-19 pandemic was not greatly affected by the resilience and agility of supply chain adaptive strategies. The findings offer valuable insights into how firms implemented supply chain adaptive strategies during the challenging times of the COVID-19 pandemic. The knowledge can enable them to lessen the effect of the COVID-19 pandemic supply chain disruption and eventually enhance the firm's performance. Future studies should examine the new aspect of supply chain strategies, such as demand-driven planning, which uses technological tools for climate adaptation in times of crisis.

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Correspondence to Mohd Rizaimy Shaharudin.

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Conflict of interest

The authors declare that they do not have any known competing financial interests or personal relationships that could appear to have influenced the work reported in this paper.

Ethical Approval

The ethical approval for this study was granted by the Branch Ethics Research Committee (BERC) at Universiti Teknologi MARA, Pulau Pinang Branch, Malaysia. Informed consent was obtained from all participants involved in the study, and their privacy and confidentiality were strictly maintained. Any personal information collected during the research was anonymized and stored securely.

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Appendix

Appendix

Measurement Items

Firm performance: Likert scale, 1 = Strongly disagree, 5 = Strongly agree

Code

Item

FP1

Our organization reported steady sales growth during the COVID-19 pandemic crisis

FP2

Our organization achieved profitability growth targets during the COVID-19 pandemic crisis

FP3

Our organization increased its competitive market share during the COVID-19 pandemic crisis

FP4

Our organization maintains a strong and positive long-term relationship with its customers during the COVID-19 pandemic crisis

FP5

Our manufacturing and delivery lead-time have increased during the COVID-19 pandemic crisis

Supply chain robustness strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree

Code

Item

ASRO1

Our organization has written actions to handle the communication, business process, and recovery plan during a crisis

ASRO2

Our organization has a robust strategy to manage regular fluctuations efficiently under normal circumstances or major disruptions

ASRO3

Our organization has a regular schedule to review the change control management of all business continuity plan components

ASRO4

Our organization can return to operations quickly if a major crisis occurs and interrupts our supply chain

ASRO5

Our organization ensures the core processes quickly resume following a system failure/disruptions recovery plan

Supply chain agility strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree

Code

Item

ASAG1

Our suppliers quickly share relevant information with our organization

ASAG2

Our organization can generate the required data quickly in decisions making process

ASAG3

Our organization has processes in place that allow for quick decision-making

ASAG4

Our organization can implement the changes in supply quickly once decisions have been made

ASAG5

Our suppliers can support our increasing demand

Supply chain resilience strategy: Likert scale, 1 = Strongly Disagree, 5 = Strongly Agree

Code

Item

ASRE1

Our organization can recover quickly without impacting customer delivery

ASRE2

Our organization always has multiple sourcing options

ASRE3

Our organization has a high level of agility to increase or decrease production

ASRE4

Our organization has better visibility into the supply chain to make decisions faster

ASRE5

Our organization ensures it always has competitive pricing

ASRE6

Our organization ensures it has the financial viability of all key suppliers

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Ishak, S., Shaharudin, M.R., Salim, N.A.M. et al. The Effect of Supply Chain Adaptive Strategies During the COVID-19 Pandemic on Firm Performance in Malaysia's Semiconductor Industries. Glob J Flex Syst Manag 24, 439–458 (2023). https://doi.org/10.1007/s40171-023-00347-y

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  • DOI: https://doi.org/10.1007/s40171-023-00347-y

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