Résumé
Un service de réanimation et un bâtiment de combat de la Marine nationale présentent quelques similitudes: rapport à la mort, service continu, fatigue, stress et univers très technicisé. Ces similitudes incitent à comparer les modalités de prévention et de retour sur l’erreur, pour identifier les problèmes communs et échanger des idées d’amélioration. Malgré des modalités manifestement différentes, le problème central de la culpabilisation est un frein commun à l’établissement d’un système de progrès fondé sur l’analyse des dysfonctionnements.
Abstract
An intensive care unit and a warship share some similarities: proximity to death, operating 24/7, fatigue, tension, and preeminence of high-technology. These similarities encourage to compare methods to prevent and analyse errors in both systems. A comparison was intended to identify common problems and exchange ideas for improvement. Despite clearly different systems, the central problem of guilt is a common obstacle to the establishment of a system of progress based on the analysis of malfunctions.
Références
Rasmussen J, Jensen A (1974) Mental procedures in real-life tasks: a case study of electronic trouble shooting. Ergonomics 17:293–307
Garrouste-Orgeas M, Timsit JF, Vesin A, et al (2010) Selected medical errors in the intensive care unit: results of the IATROREF study: parts I and II. Am J Respir Crit Care Med 181:134–142
Garrouste Orgeas M, Timsit JF, Soufir L, et al (2008) Impact of adverse events on outcomes in intensive care unit patients. Crit Care Med 36:2041–2047
Pottier V, Daubin C, Lerolle N, et al (2011) Overview of adverse events related to invasive procedures in the intensive care unit. Am J Infect Control
Schouten JA, Hulscher ME, Kullberg BJ, et al (2005) Understanding variation in quality of antibiotic use for community-acquired pneumonia: effect of patient, professional and hospital factors. J Antimicrob Chemother 56:575–82
http://www.securitesoins.fr/evenements-indesirables-lies-auxsoins/05_fr_05_05.html
Yerly P, Vachiéry J (2011) Anorexigènes et maladies cardiovasculaires: les liaisons dangereuses. Reanimation 20:424–435
Olt F, Wilson D, Ron A, et al (1997) Quality improvement through review of inpatient deaths. J Healthc Qual 19:12–18, 44
Amalberti R, Pibarot M (2003) La sécurité du patient revisitée avec un regard systémique. Gest Hosp 422:18–25
Westrum R (2004) A typology of organisational cultures. Qual Saf Health Care 13Suppl 2:ii22–7
Haute Autorité de santé RMM Guide méthodologique. http://www.has-sante.fr/portail/upload/docs/application/pdf/2009-08/guide_rmm_juin_09.pdf
Ksouri H, Balanant PY, Tadie JM, et al (2010) Impact of morbidity and mortality conferences on analysis of mortality and critical events in intensive care practice. Am J Crit Care 19:135–145; quiz 146
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Lerolle, N., de Saint-Quentin, J. Modalités de prévention et de retour sur l’erreur dans deux univers clos et sous pression. Réanimation 21, 648–656 (2012). https://doi.org/10.1007/s13546-012-0473-x
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s13546-012-0473-x