Abstract
Trends like digital transformation even intensify the already overwhelming mass of information knowledge workers face in their daily life. To counter this, we have been investigating knowledge work and information management support measures inspired by human forgetting. In this paper, we give an overview of solutions we have found during the last 5 years as well as challenges that still need to be tackled. Additionally, we share experiences gained with the prototype of a first forgetful information system used 24/7 in our daily work for the last 3 years. We also address the untapped potential of more explicated user context as well as features inspired by memory inhibition, which is our current focus of research.
Similar content being viewed by others
Notes
2013–2016, http://www.forgetit-project.eu.
2016–2019, http://www.spp1921.de/projekte/p4.html.de.
Demo video at https://pimo.opendfki.de/cSpaces/.
References
Abela C, Staff C, Handschuh S (2015) Collecting and analysing personal information management data. In: Proc. of the 1st DIACHRON workshop on managing the evolution and preservation of the data web, ESWC’15, pp 22–27. CEUR
Benn Y, Bergman O, Glazer L, Arent P, Wilkinson ID, Varley R, Whittaker S (2015) Navigating through digital folders uses the same brain structures as real world navigation. Sci Rep 5:14719
Bjork RA (1989) Retrieval inhibition as an adaptive mechanism in human memory. In: Roediger HL, Craik FIM (eds) Varieties of memory and consciousness: Essays in honour of Endel Tulving. Erlbaum, Hillsdale, NJ, pp 309–330
Ceroni A, Solachidis V, Niederée C, Papadopoulou O, Kanhabua N, Mezaris V (2015) To keep or not to keep: an expectation-oriented photo selection method for personal photo collections. In: Proc. of the 5th ACM Int’l Conf. on multimedia retrieval, pp 187–194
Crestani F (1997) Application of spreading activation techniques in information retrieval. Artif Intell Rev 11(6):453–482
Dengel AR (2006) Six thousand words about multi-perspective personal document management. In: 2006 10th IEEE Intl enterprise distributed object computing Conf. workshops (EDOCW’06), pp 62–62
Dragan L, Decker S (2012) Knowledge management on the desktop. EKAW 2012:373–382
Gomez-Perez JM, Grobelnik M, Ruiz C, Tilly M, Warren P (2009) Using task context to achieve effective information delivery. In: 1st workshop on context, information and ontologies, CIAO ’09, ACM, pp 3:1–3:6
Gonçalves D (2011) Pseudo-desktop collections and PIM: The missing link. In: ECIR 2011 workshop on evaluating personal search, pp 3–4
González VM, Mark G (2004) “Constant, constant, multi-tasking craziness”: managing multiple working spheres. In: CHI’04: SIGCHI conf. on human factors in computing systems, ACM, pp 113–120
Hertling S, Schröder M, Jilek C, Dengel A (2017) Where is that button again ?!—towards a universal GUI search engine. In: Proceedings of the 9th international conference on agents and artificial intelligence (ICAART-17), vol 2. SciTePress, Porto, Portugal, 24–26 February 2017, ISBN 978-989-758-220- 2
Jilek C, Chwalek J, Schwarz S, Schröder M, Maus H, Dengel A (2018) Advanced memory buoyancy for forgetful information systems. AIS Trans Enterp Syst
Jilek C, Maus H, Schwarz S, Dengel A (2015) Diary generation from personal information models to support contextual remembering and reminiscence. In: 2015 IEEE Int’l Conf. on multimedia and expo workshops, ICMEW 2015, pp 1–6
Jilek C, Schröder M, Novik R, Schwarz S, Maus H, Dengel A (2018) Inflection-tolerant ontology-based named entity recognition for real-time applications (submitted for publication)
Jilek C, Schröder M, Schwarz S, Maus H, Dengel A (2018) Context spaces as the cornerstone of a near-transparent and self-reorganizing semantic desktop. In: Gangemi A, Gentile AL, Nuzzolese AG, Rudolph S, Maleshkova M, Paulheim H, Pan JZ, Alam M (eds) The semantic web: ESWC 2018 satellite events. Springer, pp 89–94. https://doi.org/10.1007/978-3-319-98192-5_17
Jilek C, Schwarz S, Maus H, Dengel A (2016) Managed forgetting, data condensation & preservation in application. In: 2016 ACM Int’l Joint Conf. on pervasive and ubiquitous computing: adjunct, ubiComp ’16, ACM, pp 1046–1053
Kanhabua N, Niederée C, Siberski W (2013) Towards concise preservation by managed forgetting: research issues and case study. In: Proc. of the 10th Int’l Conf. on preservation of digital objects (iPres)
Kim J, Croft WB (2009) Retrieval experiments using pseudo-desktop collections. In: Proc. of the 18th ACM Conf. on information and knowledge management, CIKM ’09, ACM, pp 1297–1306
Lampasona C, Rostanin O, Maus H (2012) Seamless integration of order processing in ms outlook using smartoffice: an empirical evaluation. In: ESEM ’12 Proc. of the ACM-IEEE Int’l symposium on empirical software engineering and measurement, ACM, pp 165–168
Łazaruk S, Kaczmarek M, Dzikowski J, Tokarchuk O, Abramowicz W (2012) Towards the semantic web—incentivizing semantic annotation creation process. In: ten Teije A et al (eds) Knowledge engineering and knowledge management. EKAW 2012. Lecture Notes in Computer Science, vol 7603. Springer, Berlin, pp 282–291
Levy BJ, Anderson MC (2002) Inhibitory processes and the control of memory retrieval. Trends Cognit Sci 6(7):299–305
Logie RH, Wolters M, Niven E (2018) Preserving and forgetting in the human brain. In: Mezaris V, Niederee C, Logie RH (eds) Personal multimedia preservation: remembering or forgetting images and video. Springer, New York, pp 9–45
Maus H (2001) Workflow context as a means for intelligent information support. In: Akman V, Bouquet P, Thomason R, Young R (eds) Modeling and using context. CONTEXT 2001. Lecture Notes in Computer Science, vol 2116. Springer, Berlin, Heidelberg
Maus H, Jilek C, Schwarz S (2018) Remembering and forgetting for personal preservation. In: Mezaris V, Niederée C, Logie R (eds) Personal multimedia preservation. Springer Series on Cultural Computing. Springer, Cham
Maus H, Schwarz S, Dengel A (2013) Weaving personal knowledge spaces into office applications. In: Fathi M (ed) Integration of practice-oriented knowledge technology: trends and prospectives. Springer, New York, pp 71–82
Maus H, Schwarz S, Haas J, Dengel A (2011) Contask: Context-sensitive task assistance in the semantic desktop. In: Enterprise information systems. Springer, pp 177–192
Niederée C, Kanhabua N, Gallo F, Logie RH (2015) Forgetful digital memory: towards brain-inspired long-term data and information management. SIGMOD Rec 44(2):41–46
Niederée C, Kanhabua N, Tran T, Naini KD (2018) Preservation value and managed forgetting. In: Mezaris V, Niederée C, Logie R (eds) Personal Multimedia Preservation. Springer Series on Cultural Computing. Springer, Cham
Niederée C, Mezaris V, Maus H, Logie RH (2018) Multimedia preservation: why bother? In: Mezaris V, Niederée C, Logie R (eds) Personal multimedia preservation. Springer Series on Cultural Computing. Springer, Cham
Perera C, Zaslavsky A, Christen P, Georgakopoulos D (2014) Context aware computing for the internet of things: a survey. IEEE Commun Surv Tutorials 16(1):414–454
Probst G, Raub S, Romhardt K (1997) Wissen managen: Wie Unternehmen ihre wertvollste Ressource optimal nutzen. Gabler, Wiesbaden
Risko EF, Gilbert SJ (2016) Cognitive offloading. Trends Cognit Sci 20(9):676–688
Runge Y, Frings C, Tempel T (2018) Extending and specifying the benefits of saving-enhanced memory (submitted for publication)
Sauermann L, Bernardi A, Dengel A (2005) Overview and outlook on the semantic desktop. In: Proc. of the 1st workshop on the semantic desktop at ISWC
Sauermann L, van Elst L, Dengel A (2007) PIMO – a framework for representing personal information models. In: Proc. of I-Media ’07 and I-Semantics ’07. Know-Center, Austria, pp 270–277
Schmidt B (2013) Information work support based on activity data. Ph.D. thesis, TU Darmstadt
Schwarz S (2005) A context model for personal knowledge management applications. In: Modeling and retrieval of context, 2nd Int’l workshop, MRC 2005, revised selected papers, pp 18–33
Schwarz S (2010) Context-awareness and context-sensitive interfaces for knowledge work support. Ph.D. thesis, TU Kaiserslautern
Siebers M, Göbel K, Niessen C, Schmid U (2017) Requirements for a companion system to support identifying irrelevancy. In: 2017 Int’l Conf. on companion technology (ICCT), pp 1–2
Storm BC, Stone SM (2015) Saving-enhanced memory: the benefits of saving on the learning and remembering of new information. Psychol Sci 26(2):182–188
Tempel T, Frings C (2016) Directed forgetting benefits motor sequence encoding. Mem Cognit 44(3):413–419
Tempel T, Niederée C, Jilek C, Ceroni A, Maus H, Runge Y, Frings C (2018) Temporarily unavailable: memory inhibition in cognitive and computer science (submitted for publication)
Timm IJ, Staab S, Siebers M, Schon C, Schmid U, Sauerwald K, Reuter L, Ragni M, Niederée C, Maus H, Kern-Isberner G, Jilek C, Friemann P, Eiter T, Dengel A, Dames H, Bock T, Berndt JO, Beierle C (2018) Intentional forgetting in artificial intelligence systems: perspectives and challenges. In: KI 2018: Advances in artificial intelligence. Springer, pp 357–365
Tran T, Schwarz S, Niederée C, Maus H, Kanhabua N (2016) The forgotten needle in my collections: task-aware ranking of documents in semantic information space. In: CHIIR-16. ACM Press, pp 13–22
Acknowledgements
This work was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation)—DE 420/19-1.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Jilek, C., Runge, Y., Niederée, C. et al. Managed Forgetting to Support Information Management and Knowledge Work. Künstl Intell 33, 45–55 (2019). https://doi.org/10.1007/s13218-018-00568-9
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s13218-018-00568-9