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Reinventing professional service firms: the migration to a client-facing, talent-on-demand platform

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Correspondence to Bernard J. Jaworski.

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Jaworski, B.J., Patel, A. Reinventing professional service firms: the migration to a client-facing, talent-on-demand platform. AMS Rev 10, 135–144 (2020). https://doi.org/10.1007/s13162-020-00171-y

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Keywords

  • Professional service firms
  • Platforms
  • Customer transparency
  • Talent on demand