Abstract
This paper focuses on the role that collaboration holds in supporting knowledge sharing mechanisms for the adoption of Industry 4.0 technologies. We develop a qualitative analysis based on four firms that show a collaborative approach both in the regional ecosystem in which they are included and within their organizational structure. The objective is twofold, i.e. to understand if and how the introduction of 4.0 technologies has changed the nature of the relationships with external knowledge sources, and if and how 4.0 technologies have redefined the collaborative culture within the organizational structure. The findings show that collaboration is imperative for introducing 4.0 technologies. The firms reveal to hold a mentoring role by supporting other less advanced firms in the adoption of 4.0 technologies and confirm that 4.0 technologies are facilitating the emergence of a collaborative culture in the regional ecosystem. On the other hand, both formal and informal collaborative approaches within their organization are found to support the adoption of new digital technologies.
Similar content being viewed by others
References
Agolla, J. E. (2018). Human capital in the smart manufacturing and Industry 4.0 revolution. Chapters. In Antonella Petrillo & Raffaele Cioffi & Fabio De Felice (ed.), Digital Transformation in Smart Manufacturing, IntechOpen
Avnet, M., & Weigel, A. (2013). The structural approach to shared knowledge: An application to engineering design teams. Human factors, 55(3), 581–594.
Bartol, K. M., & Srivastava, A. (2002). Encouraging knowledge sharing: The role of organizational reward systems. Journal of Leadership & Organizational Studies, 9(1), 64–76.
Baxter, P., & Jack, S. (2008). Qualitative case study methodology: Study design and implementation for novice researchers. The Qualitative Report, 13(4), 544–559.
Bayraktart, O., & Ataç, C. (2018). The effects of Industry 4.0 on human resources management. In. Globalization institutions and socio-economic performance: macro and micro perspectives, Peter Lang GmbH. Berlin, ISBN 3–631–76852–4, 337–359.
Bellandi, M. D., Propris, L., & Santini, E. (2019) Industry 4.0þ challenges to local productive systems and place-based integrated industrial policies. In: Bianchi P, Ruiz Dura´n C and Labory S (eds) Transforming industrial policy for the digital age: production, territories and structural change. Cheltenham: Edward Elgar, pp. 201–218.
Bock, G. W., Zmud, R. W., Kim, Y. G., & dan Lee, J. N. . (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social- psychological forces, and organizational climate. MIS Quarterly, 29(1), 87–111.
Bock, G., & Kim, Y. (2002). Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing. Information Resources Management Journal, 15(2), 14–21.
Bogers, M. (2010). The open innovation paradox: Knowledge sharing and protection in R&D collaborations. European Journal of Innovation Management., 14(1), 93–117.
Bönte, W., & Keilbach, M. (2005). Concubinage or marriage? Informal and formal cooperations for innovation. International Journal of Industrial Organization, 23(3/4), 279–302.
Bstieler, L., & Hemmert, M. (2010). Increasing learning and time efficiency in interorganizational new product development teams. Journal of Product Innovation Management, 27(4), 485–499.
Buhr, D. (2017) Industry 4.0 – New tasks for innovation policy, Friedrich-Ebert-Stiftung.
Cabrera, E. F., & Cabrera, A. (2005). Foresting knowledge sharing through people management practices. International Journal of Human Resource Management, 16(5), 720–735.
Caldas, L., Paula, F., & Macedo-Soares, T. (2019). Industry innovation spending and openness to collaboration as levers for firm performance. European Journal of Innovation Management, 22(4), 617–638.
Camarinha-Matos L.M., Fornasiero R., & Afsarmanesh H. (2017). Collaborative networks as a core enabler of Industry 4.0. In: Collaboration in a data-rich world. PRO-VE 2017. IFIP Advances in Information and Communication Technology, 506, 3–17.
Capello, R., & Lenzi, C. (2015). Knowledge, innovation and productivity gains across European regions. Regional Studies, 49(11), 1788–1804. https://doi.org/10.1080/00343404.2014.917167.
Chesbrough, H. (2003). Open innovation: The new imperative for creating and profiting, from technology. Boston: Harvard Business School Press.
Cohen, W., & Levinthal, D. (1990a). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly., 35, 128–152.
Cohen, W., & Levinthal, D. (1990b). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35(1), 128–152.
Crupi, A., Del Sarto, N., Di Minin, A., Gregori, G. L., Lepore, D., Marinelli, L., & Spigarelli, F. (2020). The digital transformation of SMEs – A new knowledge broker called the digital innovation hub. Journal of Knowledge Management, 24(6), 1263–1288.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: Managing what your organization knows. Boston: Harvard Business School Press.
Deloitte (2018). Italia 4.0. Siamo pronti?
Ediz, Ç. (2018). Evaluation of Industry 4.0 from a knowledge management perspective, ICPESS (International Congress on Politic, Economic and Social Studies), n.4
Eisenhardt, K. M., & Graebner, M. E. (2007). Theory building from cases: Opportunities and challenges. Academy of Management Journal, 50(1), 25–32.
Elvekrok, I., Veflen, N., Nilsen, E. R., & Gausdal, A. H. (2018). Firm innovation benefits from regional triple-helix networks. Regional Studies, 52(9), 1214–1224.
Engelmann, A., & Schwabe, G. (2018). Enabling workers to enter Industry 4.0: A layered mobile learning architecture, Proceedings of the 51st Hawaii International Conference on System Sciences.
Escribano, A., Fosfuri, A., & Tribó, J. A. (2009). Managing external knowledge flows: The moderating role of absorptive capacity. Research Policy, 38(1), 96–105.
Estrada, I., Faems, D., & Faria, P. (2016). Coopetition and product innovation performance: The role of internal knowledge sharing mechanisms and formal knowledge protection mechanisms. Industrial Marketing Management, 53, 56–65.
Etzkowitz, H., & Leydesdorff, L. (2000). The dynamics of innovation: From national systems and “mode 2” to a triple helix of university-industry-government relations. Research Policy, 29(2), 109–123.
Evangelista, R., & Vezzani, A. (2010). The economic impact of technological and organizational innovations: A firm-level analysis. Research Policy, 39(10), 1253–1263.
Farinha, L., Ferreira, J. J., & Borges, G. J. (2016). Networks of innovation and competitiveness: A triple helix case study. Journal of the Knowledge Economy., 7, 259–275.
Ferraris, A., Santoro, G., & Dezi, L. (2017). How MNC’s subsidiaries may improve their innovative performance? The role of external sources and knowledge management capabilities. Journal of Knowledge Management, 21(3), 540–552.
Freitas, I. M., Clausen, T. H., Fontana, R., & Verspagen, B. (2011). Formal and informal external linkages and firms’ innovative strategies: A cross-country comparison. Journal of Evolutionary Economics, 21(1), 91–119.
Ganesh, K., Mohapatra, S., & Nagarajan, S. (2014). Design and development of knowledge management for manufacturing: framework, solutions and strategy. London: Springer.
Goh, A. (2005). Harnessing knowledge for innovation: An integrated management framework. Journal of Knowledge Management, 9(4), 6–18.
Hervas-Oliver, J. L., Sempere-Ripoll, F., Boronat-Moll, C., & Rojas, R. (2015). Technological innovation without R&D: Unfolding the extra gains of management innovations on technological performance. Technology Analysis & Strategic Management, 27(1), 19–38.
Hughes, C. (2012). Valuing people and technology in the workplace: A competitive knowledge advantage framework. IGI Global: University of Arkansas.
Hurmelinna-Laukkanen, P. (2011). Enabling collaborative innovation – Knowledge protection for knowledge sharing. European Journal of Innovation Management, 14(3), 303–321.
ISTAT (2016). https://www.istat.it/it/imprese?dati
Jen-Te, Y. (2007). Knowledge sharing: Investigating appropriate leadership roles and collaborative culture. Tourism Management, 28(2), 530–543.
Knight, R. (1995). Knowledge-based development: Policy and planning implications for cities. Urban Studies, 32(2), 225–260.
Kogut, B., & Udo, Z. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science., 3(3), 383–397.
Landesmann, M. A., & Scazzieri, R. (2009). Production and economic dynamics, Cambridge University Press.
Lee, J., Kao, H. A., & Yang, S. (2014). Service innovation and smart analytics for industry 4.0 and big data environment. Procedia CIRP, 16, 3–8.
Lee, M. C., & Chang, T. (2007). Linking knowledge management and innovation management in e-business. International Journal of Innovation and Learning, 4(2), 145–159.
Lee, S., Baek, H., & Jahng, J. (2017). Governance strategies for open collaboration: Focusing on resource allocation in open source software development organizations. International Journal of Information Management, 37(5), 431–437.
Lepore, D., & Spigarelli, F. (2020). Integrating Industry 4.0 plans into regional innovation strategies. Local Economy, 35(5), 496 – 510. https://doi.org/10.1177/0269094220937452
Li, D., Fast-Berglund, Å., & Paulin, D. (2019). Current and future Industry 4.0 capabilities for information and knowledge sharing. The International Journal of Advanced Manufacturing Technology, 105, 3951–3963.
López, S. P., Peón, J. M. M., & Ordás, C. J. V. (2004). Managing knowledge: The link between culture and organizational learning. Journal of Knowledge Management, 8(6), 93–104.
MacGregor, S. P., Marques-Gou, P., & Simon-Villar, A. (2010). Gauging readiness for the quadruple helix: A study of 16 European organizations. Journal of the Knowledge Economy, 1, 173–190.
McDermott, R. (1999). Why information technology inspired but cannot deliver knowledge management. California Management Review, 41(4), 103–117.
Mishra, A. A., & Shah, R. (2009). In union lies strength: Collaborative competence in new product development and its performance effects. Journal of Operations Management, 27(4), 324–338.
Nelles, J., Kuz, S., Mertens, A., & Schlick, C.M. (2016). Human-centered design of assistance systems for production planning and control: The role of the human in Industry 4.0. IEEE, 2099–2104.
Nonaka, I., & Konno, N. (1998). The concept of Ba: Building a foundation for knowledge creation. California Management Review, 40(3), 40–54.
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press.
OECD. (2010). SMEs. Italy: Entrepreneurship and local development in the Marche region.
Ponchek, T. (2016). To collaborate or not to collaborate? A study of the value of innovation from a sectoral perspective. Journal of the Knowledge Economy, 7(1), 43–79.
Porter, M. E., & Heppelmann, J. E. (2015). How smart, connected products are transforming companies. Harvard Business Review, 93(10), 96–114.
Reischauer, G. (2018). Industry 4.0 as policy-driven discourse to institutionalize innovation systems in manufacturing. Technological Forecasting and Social Change, 132(C), 26–33.
Rigby, D., & Zook, C. (2002). Open-market innovation. Harvard Business Review, 80(10), 80–93.
Rodan, S., & Galunic, D. C. (2004). More than network structure: How knowledge heterogeneity influences managerial performance and innovativeness. Strategic management Journal, 25(6), 541–556.
Schein, E. H. (2004). Organizational culture and leadership (3rd ed.). San Francisco, CA: Jossey-Bass.
Shamim, S., Cang, S., & Yu, H. (2017). Supervisory orientation, employee goal orientation, and knowledge management among front line hotel employees. International Journal of Hospitality Management., 62, 21–32.
Shi, G., Ma, Z., Feng, J., Zhu, F., Bai, X. & Gui, B. (2020). The impact of knowledge transfer performance on the artificial intelligence industry innovation network: An empirical study of Chinese firms. PLoS ONE, 15(5). https://doi.org/10.1371/journal.pone.0232658.
Solima, L., Della Peruta, M. R., & Del Giudice, M. (2016). Object-generated content and knowledge sharing: The forthcoming impact of the Internet of Things. Journal of the Knowledge Economy, 7, 738–752.
Spath, D., Ganschar, O., Gerlach, S., Hämmerle, M., Krause, T., & Schlund, S. (2013). Produktionsarbeit der Zukunft-Industrie 4.0. Stuttgart: Fraunhofer Verlag.
Stake, R. E. (1995). The art of case study research. Thousand Oaks, CA: Sage
Strange, R., & Zucchella, A. (2017). Industry 4.0, global value chains and international business. Multinational Business Review, 25(3), 174–184.
Sveiby, K., & Simons, R. (2002). Collaborative climate and effectiveness of knowledge work–an empirical study. Journal of Knowledge Management, 6(5), 420–433.
Taminiau, Y., Smit, W., & Lange, A. (2009). Innovation in management consulting firms through informal knowledge sharing. Journal of Knowledge Management, 13(1), 42–55.
Teece, D. (1998). Capturing value from knowledge assets. California Management Review, 40(3), 55–79.
Triguero, A., & Fernández, S. (2018). Determining the effects of open innovation: The role of knowledge and geographical spillovers. Regional Studies, 52(5), 632–644.
Vannoni M. (2015). What are case studies good for? Nesting comparative case study research into the Lakatosian research program. Cross-Cultural Research, 49(4), 331-357. https://doi.org/10.1177/1069397114555844
Vrontis, D., Tardivo, G., Bresciani, S., & Viassone, M. (2018). The competitiveness of the Italian manufacturing industry: An attempt of measurement. Journal of the Knowledge Economy, 9, 1087–1103.
Wagner, C., & Bolloju, N. (2004). Supporting knowledge management in organizations with conversational technologies: Discussion forums, weblogs, and Wikis. Journal of Database Management, 16, 2.
Wegloop, P. (1995). Linking firm strategy and government action: Towards a resource-based perspective on innovation and technology policy. Technology in Society, 17(4), 413–428.
Yao, J., Crupi, A., Di Minin, A., & Zhang, X. (2020). Knowledge sharing and technological innovation capabilities of Chinese software SMEs. Journal of Knowledge Management, 24, 607–634.
Yin, R.K. (2003). Case study research: Design and methods. Chapter 1. 3rd Edition, Sage, Thousand Oaks.
Zahra, S. A., & George, G. (2002). Absorptive capacity: A review, reconceptualization, and extension. Academy of Management Review, 27(2), 185–203.
Author information
Authors and Affiliations
Corresponding author
Ethics declarations
Conflict of interest
The authors declare that that they have no conflict of interest.
Additional information
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Appendix
Appendix
Interview
-
1.
Which Industry 4.0 technologies have been introduced in the company among those indicated in the National Plan Industria 4.0?
-
2.
Advanced manufacturing solutions: interconnected and programmable collaborative robots
-
3.
Additive manufacturing: 3D printers connected to digital software
-
4.
Augmented reality: augmented reality supporting productive processes
-
5.
Simulation: simulation between interconnected machines to optimize processes
-
6.
Horizontal/vertical integration: integration of data along the supply chain
-
7.
Industrial internet: multidirectional communication between productive processes and products
-
8.
Cloud: management of big data in open systems
-
9.
Cybersecurity: security during network operations online and in open systems
-
10.
Big Data and Analytics: analysis of data to optimize products and productive processes
-
2.
Which functions of the company have been affected by 4.0 technologies?
-
3.
Have changes occurred considering:
-
Relationships with national/regional institutions?
-
Relationships with universities and research centres?
-
Relationships with other enterprises?
-
-
4.
Have knowledge sharing mechanisms between human resources changed at hierarchical and functional levels?
-
5.
Has collaboration in the company changed after the introduction of 4.0 technologies?
Rights and permissions
About this article
Cite this article
Lepore, D., Dubbini, S., Micozzi, A. et al. Knowledge Sharing Opportunities for Industry 4.0 Firms. J Knowl Econ 13, 501–520 (2022). https://doi.org/10.1007/s13132-021-00750-9
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s13132-021-00750-9