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Knowledge Sharing Opportunities for Industry 4.0 Firms

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Abstract

This paper focuses on the role that collaboration holds in supporting knowledge sharing mechanisms for the adoption of Industry 4.0 technologies. We develop a qualitative analysis based on four firms that show a collaborative approach both in the regional ecosystem in which they are included and within their organizational structure. The objective is twofold, i.e. to understand if and how the introduction of 4.0 technologies has changed the nature of the relationships with external knowledge sources, and if and how 4.0 technologies have redefined the collaborative culture within the organizational structure. The findings show that collaboration is imperative for introducing 4.0 technologies. The firms reveal to hold a mentoring role by supporting other less advanced firms in the adoption of 4.0 technologies and confirm that 4.0 technologies are facilitating the emergence of a collaborative culture in the regional ecosystem. On the other hand, both formal and informal collaborative approaches within their organization are found to support the adoption of new digital technologies.

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  1. Regional Innovation Monitor https://ec.europa.eu/growth/tools-databases/regional-innovation-monitor/base-profile/marchehttps://ec.europa.eu/growth/tools-databases/regional-innovation-monitor/base-profile/marche

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Correspondence to Dominique Lepore.

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Appendix

Appendix

Interview

  1. 1.

    Which Industry 4.0 technologies have been introduced in the company among those indicated in the National Plan Industria 4.0?

  2. 2.

    Advanced manufacturing solutions: interconnected and programmable collaborative robots

  3. 3.

    Additive manufacturing: 3D printers connected to digital software

  4. 4.

    Augmented reality: augmented reality supporting productive processes

  5. 5.

    Simulation: simulation between interconnected machines to optimize processes

  6. 6.

    Horizontal/vertical integration: integration of data along the supply chain

  7. 7.

    Industrial internet: multidirectional communication between productive processes and products

  8. 8.

    Cloud: management of big data in open systems

  9. 9.

    Cybersecurity: security during network operations online and in open systems

  10. 10.

    Big Data and Analytics: analysis of data to optimize products and productive processes

  1. 2.

    Which functions of the company have been affected by 4.0 technologies?

  2. 3.

    Have changes occurred considering:

    • Relationships with national/regional institutions?

    • Relationships with universities and research centres?

    • Relationships with other enterprises?

  1. 4.

    Have knowledge sharing mechanisms between human resources changed at hierarchical and functional levels?

  2. 5.

    Has collaboration in the company changed after the introduction of 4.0 technologies?

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Lepore, D., Dubbini, S., Micozzi, A. et al. Knowledge Sharing Opportunities for Industry 4.0 Firms. J Knowl Econ 13, 501–520 (2022). https://doi.org/10.1007/s13132-021-00750-9

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