When managing the information and communications technology (ICT) services in smart cities, we commonly encounter complexities. To solve the complexity issues, enterprise architecture frameworks are typically utilised. However, majority of the existing enterprise architecture frameworks have been developed to address the concerns of the stakeholders in their associated world. To address diverse challenges including complexity, multi-stakeholders, and the service-oriented nature of smart cities, this paper presents an enterprise architecture framework that can be used as a methodology to manage enterprise architectures in smart cities. This framework focuses on establishing contextual requirements and definitions for smart city systems and services. In contrast to other approaches, in this paper we focus on two important layers, i.e. the context layer and the service layer, as well as their relationships with other conventional layers. The framework is not only invaluable in developing smart services but also contributes to our understanding of smart city enterprise architectures.
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Pourzolfaghar, Z., Bastidas, V. & Helfert, M. Standardisation of enterprise architecture development for smart cities. J Knowl Econ 11, 1336–1357 (2020). https://doi.org/10.1007/s13132-019-00601-8
- Smart cities
- Enterprise architecture
- Smart services