Abstract
Types of organizations have changed with the rapid development of information and technology, and “virtual team” is the newest type of work group. Generally, team composition affects team effectiveness. Most team composition researches focused on the visible characteristics, such as demographic variables, but the implicit personality variables were ignored. Regarding personality traits, based on the “Big Five” factors, including neuroticism, extraversion, openness to experience, agreeableness, and conscientiousness, this study explores team personality composition of the virtual team, and the effect of team personality composition on team virtualization level and team effectiveness. This study sent out 188 sets of questionnaires for virtual teams from 49 enterprises in the information and electronic industries. Finally, the study sample consisted of 62 completed team questionnaires (including 62 team leaders and 234 team members). The results are as follows: “Positive and active” team and “negative and passive” team were classified according to team personality composition. Compared to a negative and passive team, personality traits of a positive and active team have higher conscientiousness, extraversion and lower neuroticism, and positive and active team virtualization level has better effect to task performance and cooperation satisfaction.
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Appendix
Appendix
Team virtualization level
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1.
During the operation process, the team members are used to utilizing the Internet or the Bulletin Board System (BBS) to communicate with one another and to distribute documents among themselves.
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2.
The team members can access the database in order to retrieve the information they need at any time.
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3.
Team members are used to applying information technology (IT) tools in order to distribute messages.
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4.
During the operation process, in addition to traditional face-to-face communication, the team members also use other types of IT tools as communication tools.
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5.
Please indicate the extent to which your team uses IT tools in their communication as a percentage of the tools used:
Below 20% 20%~40% 40%~60% 60%~80% Above 80%
Personality traits
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1.
I am not a person to labor under a baseless fear.
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2.
Some people think that I am a selfish and conceited person.
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3.
I rarely feel lonely or depressed.
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4.
I really like to talk to people.
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5.
I believe that letting students listen to a controversial speech will confuse and mislead them.
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6.
I work hard in order to complete all of the work that has been assigned to me.
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7.
Poetry has little or no impact on me.
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8.
I am inclined to speak to people sarcastically, or to be dubious about other people’s intentions.
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9.
I set myself clear goals, and I make plans in order to achieve these goals in an organized way.
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10.
I rarely feel afraid or nervous.
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11.
I often feel full of energy.
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12.
Most of my acquaintances like me.
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13.
I am a cheerful and energetic person.
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14.
Some people think that I am a cold and astute person.
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15.
Sometimes, when I read poetry or look at art, I feel shocked or excited.
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16.
I seldom feel sad or depressed.
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17.
I have no interest in thinking about the nature of the universe or the human existence.
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18.
I always get things done and I am a productive person.
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19.
I am a very active person.
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20.
I strive to be the best in everything I do.
Team effectiveness
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1.
The team reached the target well.
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2.
The team has followed the schedule well.
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3.
The team has performed their job well.
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4.
The team has used the available resources well.
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5.
The team solved problems very effectively.
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6.
The team controlled the budget very effectively.
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7.
I felt very happy in the process of participating in the team.
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8.
The team members enjoyed cooperating with one another.
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9.
I am willing to continue cooperating with the team.
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10.
If I have another chance to work with the team, I believe that we will cooperate successfully.
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Wang, ML., Hsu, BF. A Study to Explore the Team Virtualization Level and Team Effectiveness from the Team Personality Composition. J Knowl Econ 3, 199–216 (2012). https://doi.org/10.1007/s13132-011-0079-y
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DOI: https://doi.org/10.1007/s13132-011-0079-y