Skip to main content
Log in

A proposed methodology for U-City Service development: Service reusability perspective

  • Original Articles
  • Published:
Journal of Service Science

Abstract

In recent years, there has been a growing interest in how advanced ICT (Information and Communication Technologies) can converge into one form or another and be used as invaluable resources. Several countries including Korea are taking initiatives to formulate Low-Carbonated Green Growth Strategy as a new national economic model. In line with this, the Korean government has designated Advanced Green Cities in the field of Green Technology, which is one of their New Growth Engines. This in turn suggests that many local authorities in Korea would pay strong attentions to developing or retransforming their cities based on ICT, and adopt many advanced services as a part of their strategic plan to realize them. However, research on the U-City (Ubiquitous-City) Service Development has not considered reusability through modularity so far. Hence this paper will examine and suggest a development methodology for U-City Services for reusability via modularity. As part of our initial efforts, a comprehensive review on existing literature on U-City has been conducted, including SOA (Service Oriented Architecture) and NSD (New Service Development) methodologies. This study extends the analysis to induce the development of U-City Service Development Methodology. This research, therefore, will have implications in serving as a manual for adopting U-City related services.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Alam I (2002) An exploratory investigation of user involvement in new service development. Journal of Academy of Marketing Science 30(3):250–261.

    Google Scholar 

  • Cho BS, Jeong WS, & Cho HS (2006) A study on the business and trend of u-city. Electronic Telecommunication Trends Report 21(4):152–162.

    Google Scholar 

  • Cho WD (2009) u-Service design, Jinhan M&B.

  • Choi CW, Kim CH, Park YT (2006) New service creation based on the morphological approach: Generation of service concept for mobile business. Korean Institute of Industrial Engineers & The Korean Operations Research and Management Science Society Spring Conference 19(2).

  • Choi EM (2006) Service oriented architecture and reuse. Journal of Korea Information Science Society 24(11):32–37.

    Google Scholar 

  • Fitzsimmons JA & Fitzsimmons MJ (2008) Service Management (Operations, Strategy, Information Technology) 6th ed. McGraw-Hill.

  • Gadrey J (2000) The characterization of goods and services: An alternative approach. Review of Income & Wealth 46:369–387.

    Article  Google Scholar 

  • Gregory M (1995) Technology management: A process approach. Proceedings of the Institution of Mechanical Engineers 209:347–356.

    Article  Google Scholar 

  • Han SW, Park SH, & No JH (2006) How to identify services for your SOA (SOA Methodology). Journal of Korea Information Science Society 24(11):27–31.

    Google Scholar 

  • Hill TP (1977) On goods and services. Review of Income & Wealth 23:315–338.

    Article  Google Scholar 

  • IBM (2006) IBM SOA. IBM.

  • Kameoka A, Nakamura K, Fujuwara T, & Kamada N (2006) Services science and services layer added strategic technology roadmapping. PICMET 4:1956–1961.

    Google Scholar 

  • Kim KJ (2007) New service development roadmap: Rapid-NSD. The Society of Service Science the First Year Anniversary workshop.

  • Kim KJ, Min DK, Yuk JB, Park JS, Lee JH, Choi JK, & Ryu GS (2006) Development of customer-centered convergence service concepts: A systematic framework and a case study in telecommunications industry. Korean Institute of Industrial Engineers & The Korean Operations Research and Management Science Society Spring Conference 19(2).

  • Korea IT Industry Promotion Agency (2006) A Current Status Study on Service Oriented Architecture on Domestic Industry.

  • Korea Land Corporation (2005) u-City Development and Management.

  • Kwak J, Ko W, & Lee DB (2008) A current status study on u-city service technology. Technology Trends Report 1351:14–22.

    Google Scholar 

  • Kwun SK (2008) u-City Concept and Development Trend. Korea Electronics Technology Institutes.

  • Lee BC, Lee YJ (2007) u-City business model and u-Service. TTA Journal 112:72–82.

    Google Scholar 

  • Lee CY, Song BM, & Park YT (2008) Design of product-service based on customer: A decision tree and association rule mining approach. Korean Institute of Industrial Engineers Cyber Conference.

  • Lee HJ, Choi BJ, & Lee JW (2008) Service identification of component-based system for service-oriented architecture. Journal of Korea Information Science Society: Software and application 35(2):70–80.

    Google Scholar 

  • Lee KH, Kim HJ, Park JG, Ahn DH, & Lee JM (2008) u-City service framework. Service Science the First Year Anniversary Conference 130–135.

  • Ministry of Construction & Transportation, (2007) U-City Construction Support ACT (DRAFT).

  • Ministry of Information and Communication (2006) u-City Development Plan.

  • Ministry of Land, Transport and Maritime Affairs (2008) U-Eco City; the Space for Future Life.

  • National Information Society Agency (2007) A study on the diffusion and advancement of u-City service model-Focusing on the public administration perspective.

  • National Information Society Agency (2008) u-City IT Infra Construction Guideline V1.0.Oh MH (2005) Wireless Internet diffusion and city’s change: Efficient u-City development plan. Digital2 Conference.

  • Phaal R, Farrukh C, & Probert D (2001) Technology roadmapping: Linking technology resources to business objectives. Center for Technology Management, University of Cambridge. http://www-mmd.eng.cam.ac.uk/ctm/November 2001.

  • Prime Minister’s Office, Ministry of Education, Science and Technology, Public Relations Officer (2009) The 29th National Science & the third Presidential Council for Future & Vision Press Releases.

  • Sakao T, Shimomura Y (2007) Service engineering: a novel engineering discipline for producers to increase value combining service and product. Journal of Cleaner Production 15(6):590–604.

    Article  Google Scholar 

  • Sim HJ (2009) Critical Success Factors in Successful SOA Implementation. Graduate School of Yonsei Univercity.

  • Laine T, Paranko J, & Suomala P (2005) Analyzing commodities: Ambiguous differences between goods and services.

  • Yu BC (2008) SKT new service development — Human-centered innovation. Korean Institute of Industrial Engineers Cyber Conference.

  • Yun KS, Ahn TH (2006) U-City development trends. Samsung SDS Consulting Review 2:37–51.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Hyun-Young Park.

Additional information

Hyun-Young Park is currently a senior consultant of Etrue Consulting Partners of LG CNS. He received his B.A and M.Sc. degrees from Graduate School of Information and Industrial Engineering. He has been participating in various types of researches and consulting projects with expertise in Supply Chain Management (SCM).

Jong-Sung Park received his M.Sc. in Information Systems degree from Graduate School of Information, Yonsei University, Seoul, Korea. Currently, he is working for the Research Center for IT Policy and Strategy, Yonsei University, as a researcher. Before joining the center, he has an experience working for Samsung Economic Research Institute (SERI) as an analyst. To date, he has participated in many kinds of research project including a ‘Company evaluation project’ for IT Governance award at ISACA, ‘U-service development’, and ‘Performance Reference Model development’ projects. His major interest of research area is IT Governance, and he has submitted his papers to over 10 international conferences and journals including HICSS.

Jung-In Yang received his B.A in Business Administration from Hongik University, Seoul, Korea. She is currently a M.Sc. in Information Systems candidate from Graduate School of Information, Yonsei University, Seoul, Korea. Currently, he is participating in the ‘U-service development for U-city’ project of Ministry of Land, Transport and Maritime Affairs.

Jung-Hoon Lee is currently an associate professor at the Graduate School of Information (GSI), Yonsei University, Seoul, Korea. He received his B.Eng./M.Sc. in Electronic Engineering/Information Systems Engineering and M.Sc. in Information Systems from University of Manchester and London School of Economics respectively. He obtained his Ph.D. in Manufacturing Engineering and Management from the Institute for Manufacturing, University of Cambridge, U.K. His current research interests include IT governance, IT BSC, IT performance measurement, performance management in technology management, technology roadmapping and forecasting and simulation modeling in technological innovation.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Park, HY., Park, JS., Yang, JI. et al. A proposed methodology for U-City Service development: Service reusability perspective. J Serv Sci 2, 111–126 (2010). https://doi.org/10.1007/s12927-010-0005-z

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12927-010-0005-z

Keywords

Navigation