The NS is a public health program adopted globally for improving the health and survival of neonates, and promoting the welfare of children and families. This study was driven by the notion that: increasing the parents’ knowledge, positive attitude, and uptake of NS will help optimize and improve the health promotion goals of NS. Therefore, mothers of newborns have to be fully informed and aware of the test. Exploring aspects related to mothers’ understanding of the HPST would supplement the success of the national efforts regarding the NS program and support drawing internationally applicable conclusions driven from comparing the research evidence across countries. To the best of our knowledge, this is the first study addressing mothers’ level of knowledge, attitudes, perceptions, and contributing factors regarding the HPST among mothers in Jordan.
Based on our findings, it is safe to say that the mothers’ knowledge regarding HPST in Jordan is only partial and insufficient. Our findings are in accordance with the research findings of other comparable studies regarding mothers’ knowledge about the HPST (Arduini et al. 2017; Fitzpatrick et al. 2019; Franková et al. 2019). The overall knowledge of the mothers in our study was merely average regarding the test. The analysis of the knowledge items indicated that the mothers of newborns in Jordan lacked fundamental information about the HPST.
Generally, the mothers in our study needed informative support on all areas related to the HPST included in this study. However, the mothers require focused education specifically regarding (a) genetic and congenital conditions screened by HPST, (b) timing of the results release and the need for follow up, (c) the meaning of the abnormal findings, and (d) the storage of the dried blood spots for future research purposes. Our findings about the specific areas of knowledge inadequacy strongly resonated with the research findings of other studies that identified similar areas of knowledge inadequacy and misconceptions regarding the HPST (Arduini et al. 2017; Fitzpatrick et al. 2019; Franková et al. 2019; Mendes et al. 2017; Rosales et al. 2015; Silva et al. 2017; Twfeeq and Abed 2016). Collectively, the results of these research studies, when added to our findings, should be utilized by healthcare providers, and be integrated into the primary health care practices, in order to improve the information provided to mothers of newborns.
In our study, most mothers demonstrated adequate knowledge about the HPST procedure being executed by a nurse or a midwife through pricking the heel of newborns. It is plausible to argue that these findings themselves may not indicate that the mothers were provided with adequate information regarding the test per se; rather, they may be explained by the mothers’ preexisting knowledge that nurses and midwives are typically the professionals who collect blood specimens from neonates in Jordan. Additionally, in a past study (Hasegawa et al. 2011), it was reported that most mothers could not recall being informed about NS, its implications, or that it was performed on newborns. However, the mothers remembered noticing a bandage on their newborns’ heels. Through such concrete images, the mothers elicited information associated with the HPST procedure (Hasegawa et al. 2011). Further research is required to explore how mothers build their perceptions and knowledge about the HPST. Moreover, it would be helpful to the field of science to explore the perspectives and practices of the healthcare providers who are involved in informing parents about their educative practices about HPST procedures with the mothers.
On another note, our findings further indicated a relative degree of uncertainty about the test among respondents who were not fully informed. Careful observation of the knowledge responses by the mothers, who did not select the correct answers, indicates that most mothers were more uncertain of their knowledge, rather than possessing the wrong information, i.e., more mothers perceived the information “unknown” to them compared to those who indicated a “false” response to the knowledge items. These findings deserve thoughtful attention and lead to the potential conclusion that the mothers may be underprovided with information support about the test.
Although the mothers’ knowledge was inadequate, their general attitude was positive toward the test. The positive attitude was specifically attributed, by the mothers in this study, for the tests being important, beneficial, and preventive—which is in harmony with the findings of studies located in other countries (Blom et al. 2020; Guimarães et al. 2019; Sieren et al. 2016; Twfeeq and Abed 2016). On the other hand, the same predictive quality of the NS was also an identified reason for some mothers to avoid performing the HPST on the newborns. The reason is the fear of obtaining positive results by screening tests.
The mothers feared the possibility of knowing in advance that a newborn may have developed a disability or fatal health condition. Their concerns were based on several negative psychological, emotional, social, and financial consequences of the screened condition on the children and the families. As some mothers described it in a past study, the information would prove to be “psychologically taxing” and “burdensome” (Hasegawa et al. 2011). In a more recent study, the inconclusive NS results led to a heightened sense of uncertainty among parents, while inconclusive and positive NS results lead to a heightened sense of anxiety and increased fear of the children’s vulnerability among parents (Hayeems et al. 2017). All of which calls for parent-professional communication to be based on the understanding of these concerns. Healthcare providers need to create a delicate balance between being informative, sympathetic, and supportive to the mothers regarding the HPST procedure. Our findings on the reciprocal association of the mothers’ knowledge to their attitudes toward the test are in support of this call. However, this finding requires further examination and confirmation from future studies.
Similar to our findings, several studies exhibited an association between the number of children and their health status with the mothers’ knowledge about NS (Alfayez et al. 2018; Franková et al. 2019). However, the source of information appeared to be a prominent predictor for both the mothers’ knowledge level and attitudes, which was in line with the findings of Alfayez et al. (2018). The healthcare providers, particularly nurses, were identified as the main source of mothers’ information in Jordan. In the previously published literature, healthcare providers were often the main (Arduini et al. 2017; Blom et al. 2020; Franková et al. 2019) and best rated (Blom et al. 2020) source of information. Other sources such as the internet and education materials were also cited sources of information in other studies (Alfayez et al. 2018; Franková et al. 2019); however, they were not prominent in the current study. These findings highlight the informative and supportive role of healthcare providers, nurses in particular, and the vitality of their roles in improving the mothers’ knowledge and attitudes regarding HPST in Jordan.
The findings of our study have several implications to improve primary healthcare practice by healthcare providers and newborn screening services, both in Jordan and worldwide. In order to optimize the health promotion outcomes of the HPST and design structured health education interventions, healthcare providers need to bridge the gaps in knowledge, perceptions, and unique needs exhibited by mothers. Well-designed HPST education programs demonstrate promising results of increased knowledge and awareness and maximize uptake of NS among mothers (Mendes et al. 2017; Tariq et al. 2018).
The mothers in this study identified a need to receive the HPST information two to three weeks prior to giving birth and at the time of obtaining the blood sample, which is comparable to suggestions in other studies (Alfayez et al. 2018; Franková et al. 2019). In a large-scale survey study from Canada, knowledge of NS was higher among mothers who had higher levels of education, received an information sheet at the time of NS, and received information about how to interpret the results. The study also revealed that promoting satisfaction with NS education among mothers may be achieved by receiving information antenatal, from a healthcare professional, or from an information sheet, at the time of screening (Araia et al. 2012).
Therefore, we recommend that the information about NS be provided as soon as possible during pregnancy. However, based on our findings of the mothers’ preference, the healthcare providers, nurses, in particular, should emphasize the information two to three weeks prior to the mother’s giving birth; i.e., at least around the 36 weeks of gestation. The mothers of newborns in Jordan will benefit from structured educational interventions about NS that should be integrated regularly into antenatal programs. Primary healthcare policies should facilitate the educative role of the healthcare professional in the clinical practice in antenatal and post-natal settings.
To conclude our findings, we provide the following recommendations for a health education program about HPST aimed at mothers:
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Build the education about NS on mothers’ baseline knowledge about it and focus on their information needs, specifically those needed information areas that have been identified in our study and international literature.
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The education should be provided mainly by healthcare providers and supplemented by educational material (online and/or printed).
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Specifically, target expectant mothers after 36 weeks of gestation as well as at the time of performing the test.
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Consider the unique need for knowledge among mothers who have several children or children with health issues as well as mothers who have limited access to newborn care by health professionals.
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Adding a type of consistent professional documentation of the provided education about NS to the mothers is recommended to activate and sustain the educative role of the healthcare providers.
Our findings and the above suggestions pave the way for significant changes in current practices regarding mothers’ education about NS; specifically that practice by nurses who are the main informers about NS in Jordan, as indicated by our findings. An interventional study is recommended to assess the feasibility of implementing such changes and to determine how these changes may contribute to an increase in knowledge and an enhanced attitude about NS among the mothers.
It is additionally recommended that this study be replicated with more thorough questions. This would facilitate the investigation of more knowledge aspects related to parents making an informed decision regarding NS in Jordan as well as in other countries. IJzebrink et al. (2021) evaluated the knowledge contents of 26 European parental information products and compared their findings to 8 knowledge aspects that were identified earlier as standard for parents’ informed decision-making about NS by the General Medical Council (GMC)-UK (Michie et al. 2003). These 8 aspects are as follows: the purpose of screening, the likelihood of positive and negative findings, the possibility of false-positive and false-negative findings, uncertainties and risks attached to the screening process, medical implications of screening, social implications of screening, financial implications of screening, follow-up plans including the availability of counseling and support services (Michie et al. 2003). In addition to these aspects, IJzebrink et al. (2021) recommended adding knowledge related to storage of NS material, consent of parents, privacy, and confidentiality regarding the results, performing the heel prick, and stakeholders involved in order to optimize the parents’ knowledge about NS and be used as a reference to evaluate or develop information products about NS (IJzebrink et al. 2021).
Limitations
Despite our maximum efforts to enhance the quality of our study, there are a few limitations that must be acknowledged. Among them are the inherent limitations of cross-sectional studies using self-reported questionnaires from a convenience sample (Polit and Beck 2017). Nevertheless, correlational nonexperimental studies, such as this one, are efficient for describing a problem of interest and are often necessary when experimental research designs are not feasible (Polit and Beck 2020).
Collecting data from the mothers using face-to-face interviews facilitated data collection considering their frail physical state after labor. However, participants may have felt uncomfortable answering questions in front of a researcher. It is possible that social desirability, the Hawthorne effect, and experimenter effects affected the mothers’ direct responses and views. Nevertheless, this study provided an initial understanding of Jordanian mothers’ knowledge gaps, attitudes, and views toward the HPST. These findings, if integrated with the current body of knowledge about the topic, could be utilized by healthcare providers and decision-makers to improve the practices and policies of primary care of infants and their parents, which could be the subject of future research studies.