Business & Information Systems Engineering

, Volume 5, Issue 3, pp 195–197 | Cite as

Malleable End-User Software

  • Alexander Richter
  • Kai Riemer

User Software Brushed Against the Grain

Traditionally, enterprise software is developed and introduced with the aim to support clearly defined usage scenarios within specific business process contexts. Malleable end-user software (MEUS) is different. A recent MEUS example is social software. Typically employed to enable communication in and between corporations, social software has gained importance for corporations in the past years (e.g., Back et al. 2012; Stocker et al. 2012). At the same time it has become obvious that social software challenges established information systems methods (McAfee 2009; Richter et al. 2012). We argue that a fundamental understanding of this class of software and its characteristics is needed.

This article attempts to contribute to this understanding by highlighting the implications of MEUS for software development and management (including planning, implementation, and measuring of success). We will show that traditional technology adoption theories are...


Business Process Work Practice Technology Acceptance Model Social Software Adoption Theory 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Fachmedien Wiesbaden 2013

Authors and Affiliations

  1. 1.Cooperation Systems Center MunichBundeswehr University MunichNeubibergGermany
  2. 2.Chair of Discipline, Business Information SystemsThe University of Sydney Business SchoolSydneyAustralia

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